Customer Relationship Management System

A Contract Award Notice
by NORTH NORTHAMPTONSHIRE COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
4 year
Value
£493K
Sector
TECHNOLOGY
Published
22 Aug 2022
Delivery
30 Sep 2022 to 29 Sep 2026
Deadline
04 Aug 2022 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

North Northamptonshire Council (hereafter referred to as the "Council") is seeking a suitably qualified and experienced Supplier to provide a Customer Relationship Management System, in line with the requirements of its detailed specification. The Council is pursuing award of this contract using the G-Cloud 12 framework agreement (RM1557.12), operated by Crown Commercial Service (hereafter referred to as "CCS").

Award Detail

1 Placecube (Reading)
  • Value: £493,277

CPV Codes

  • 48445000 - Customer Relation Management software package
  • 72212445 - Customer Relation Management software development services
  • 79342300 - Customer services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

The award will be conducted using the Council's e-Procurement portal, which can be found at: https://in-tendhost.co.uk/nnc/aspx/Home. This procurement will be managed and awarded using the Crown Commercial Service (CCS) Framework Agreement for G-Cloud 12 (RM1557.12).

Reference

Domains