RES/IT: The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking

A Contract Award Notice
by BRISTOL CITY COUNCIL

Source
Find a Tender
Type
Contract (Goods)
Duration
not specified
Value
£5M
Sector
TECHNOLOGY
Published
26 Aug 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Bristol:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.

Award Detail

1 Intuitive Systems & Networks (Broadstone)
  • The supply of a Cisco Webex Contact Centre and Microsoft Teams Phone Direct Routing and supporting SIP Trunking
  • Reference: 024038-2022-dn602795-1
  • Value: £5,000,000

Award Criteria

Quality 60
Cost 40

CPV Codes

  • 48200000 - Networking, Internet and intranet software package
  • 48500000 - Communication and multimedia software package

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains