Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service

Concepts

• social work
• reading
• alarm receiving centre
• sheltered housing service
• responder service
• office closures- site responder service
• sheltered housing
• housing
• variety of services
• warden call

Location

Berkshire:

Description

Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls – weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:• General Sheltered • Cedar Court Sheltered Extra Care scheme • Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections. RBC’s detailed requirements are defined in the Specification at Schedule 1.

Total Quantity or Scope

- 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls – weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. … • Cedar Court Sheltered Extra Care scheme • Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections.

CPV Codes

• 85310000 - Social work services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

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