Tenant Satisfaction Measures (TSM) Survey

A Tender Notice
by THE ROYAL BOROUGH OF KINGSTON UPON THAMES

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£72K
Sector
PROFESSIONAL
Published
13 Oct 2022
Delivery
24 Nov 2022 to 23 Nov 2027
Deadline
26 Oct 2022 11:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Kingston upon Thames Council invites Quotations for the provision of TSM (Tenant Satisfaction Measure) Surveys Kingston Council is preparing for the new Housing Regulatory Standards that will come into effect in April 2023 in the form of Tenant Satisfaction Measures (TSM). There are two key objectives with these measures: - To provide tenants with information about how well their landlord is performing - Letting the Housing Regulator know which landlord is failing or performing well. In light of the above, Kingston Council is seeking to procure the services of an independent consultancy to undertake TSM (Tenant Satisfaction Measures) surveys for its 4,000 General Needs Residents, 1,500 leaseholders and 1,000 temporary accommodation residents. This will allow the Council to obtain data/information relating to their perceptions of the Housing Services that they receive. Information gathered and analysed will play an important part in shaping and designing housing services that meet/reflect the needs of our housing residents/customers.

CPV Codes

  • 79310000 - Market research services

Indicators

  • Contract is suitable for SMEs.

Other Information

Advert https://procontract.due-north.com/Advert?advertId=592a8d08-1c4a-ed11-811a-005056...

Reference

Domains