Keyworker Service

Concepts

• keyworker service for children and young people on behalf of coventry city council
• health and social work
• warwick
• coventry
• warwickshire county council
• keyworker service
• support co-ordination of services
• specialist services
• improving service user
• support accessing services

Location

West Midlands: Generally within the county council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries

Description

Warwickshire County Council (WCC) currently commissions the Keyworker service for children and young people on behalf of Coventry City Council and the Integrated Care Board.

Total Quantity or Scope

The current outcomes of the commissioned provision are: • Increasing access to services and information for autistic people, people with a Learning Disability, or both, who are at risk of avoidable hospital admission • Support co-ordination of services and acting as a liaison for the young person and their family. • Improving service user and carer experience through a co-production approach and supporting them to navigate health and social care services. • Prevent crisis thus reducing demand on specialist services • Reduce avoidable inpatient care or other restrictive approaches and settings • Ensure reasonable adjustments are made by services to support neurodiverse service users • Advocate for the customer and ensure their voice is not lost To achieve these outcomes the commissioned provision will need to offer the following elements: • Navigation • Advocacy • Support accessing services • Reducing avoidable inpatient care or other restrictive approaches and settings • Will ensure reasonable adjustments are made by services to support neurodiverse service users. The service operates a soft closure process to enable easy repeat access to the service if future support is required. Additional information: The contract term will be for 2 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months (24 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

CPV Codes

• 85000000 - Health and social work services

Other Information

The partners are seeking to re tender the Keyworker service for Coventry and Warwickshire residents aged 0-25 on the Dynamic Support Register (DSR). The DSR is a register of people (adults and children) who are autistic, have a learning disability, or both who have been identified as at imminent risk of admission to a mental health hospital. The Keyworker service supports young people rated Red (at imminent risk of admission) or Amber (imminent risk of the person being admitted to hospital in the next few weeks) on the DSR. The service also supports current in-patients within the 0-25 year age range who are autistic, have a learning disability, or both with the hospital discharge process. ** PREVIEW NOTICE, please check Find a Tender for full details. ** During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): - • Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered. • Changes in legislation that may for example require the inclusion of new customer groups • The identification of additional service recipients, not originally captured by the scope of the contract • Opportunities offered by emerging/ new technologies • Opportunities offered by emerging technologies Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system (if they haven't previously done so) in order to be able to express an interest in the project and download documents. The web address for CSW-JETS is www.csw-jets.co.uk (https://www.csw-jets.co.uk). Registration and use of CSW-JETS is free. If you are having trouble registering with CSW-JETS please email us at procurement@warwickshire.gov.uk