DOMICILIARY CARE SERVICES

Concepts

• health and social work
• hartlepool
• domiciliary care services
• domiciliary care providers
• primary objective of the service
• provision of domiciliary care services
• self-care
• service user
• council for any service
• hartlepool borough council

Location

Hartlepool and Stockton-On-Tees:

Description

Hartlepool Borough Council wishes to invite registered domiciliary care providers to tender for two contracts for the provision of domiciliary care services in Hartlepool. The primary objective of the service is to enable people living in the Hartlepool community to remain living at home for as long as possible and maintain a good quality of life which meets their identified outcomes. People who use the service should be able to achieve and maintain their maximum levels of independence and self-care allowing them to live more independently with dignity.

Total Quantity or Scope

The providers will be expected to show a commitment to partnership working, quality assurance and continuous improvement. Performance will be monitored through self-assessment and the departments monitoring process for domiciliary care providers. The two contracts relate to geographical areas within Hartlepool, with one designated service provider in each area having specific contractual responsibilities. Utilisation within the areas has remained fairly static with average hours delivered in each area in the region in the last 12 months of around 1900 - 2100 per week. The number of users within each geographical area range between 400 - 540 over ther last year. The Council will allocate the geographical area to the successful providers. The successful providers will be required to accept all referrals from the Council for any service user within their contracted geographical area unless following assessment they are unable to meet the persons needs. The service must be provided within 48 (forty eight) hours of receipt of the referral. There may be occasion where referrals are made to providers outside of their geographical area. Acceptance of these referrals will be at the providers discretion.

Renewal Options

Option to extend for a 12 month rolling basis until 1 April 2030

CPV Codes

• 85000000 - Health and social work services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **