Out of Hours Call Centre

A Contract Award Notice
by OPTIVO

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£1M
Sector
BUSINESS
Published
03 Nov 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Call Centre

Total Quantity or Scope

Contract for the provision incoming and outgoing out-of-hours emergency repairs call handling service for Optivo residents and key workers.

Award Detail

1 Appello Careline (New Milton)
  • Reference: 031019-2022-op7335-1
  • Value: £1,288,980

Award Criteria

Customer Journey 25%
Mobilisation & Resourcing 25%
Working with Optivo 10%
Disaster Recovery 10%
price 30%

CPV Codes

  • 79512000 - Call centre

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** (MT Ref:227854)

Reference

Domains