ID 4198777 DfE - Consumer Council - Website design, development, hosting and support

Concepts

• consumer council
• dfe - consumer council - website design
• belfast
• information technology
• consumer council’s services
• design
• understanding of key consumer issues
• organisation’s website
• consumers
• software development

Location

Northern Ireland:

Description

The Consumer Council is seeking to appoint a Contractor who can manage the organisation’s website, including redesign, development, hosting, support, and maintenance. The core requirements of this contract are to: • Design, manage and maintain a website for the Consumer Council which is up to date with industry best practices in user experience, accessibility, and design. • Position the Consumer Council as the trusted source of information, support, and advice for consumers, businesses, and stakeholders in Northern Ireland. • Promote the Consumer Council’s services, information, and advice so that consumers, stakeholders, and businesses can increase their awareness and understanding of key consumer issues and make informed decisions. • Help the Consumer Council meet the objectives set out in its 2021-2024 Corporate Plan and yearly Forward Work Programmes.

Total Quantity or Scope

• Design, manage and maintain a website for the Consumer Council which is up to date with industry best practices in user experience, accessibility, and design. • Position the Consumer Council as the trusted source of information, support, and advice for consumers, businesses, and stakeholders in Northern Ireland. • Promote the Consumer Council’s services, information, and advice so that consumers, stakeholders, and businesses can increase their awareness and understanding of key consumer issues and make informed decisions. • Help the Consumer Council meet the objectives set out in its 2021-2024 Corporate Plan and yearly Forward Work Programmes.

Renewal Options

Initial period of 3 years with the option to extend by 2 further periods of 12 months each

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72212222 - Web server software development services
• 72212224 - Web page editing software development services
• 72400000 - Internet services
• 72410000 - Provider services
• 72413000 - World wide web (www) site design services
• 72415000 - World wide web (www) site operation host services

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.