Waste Advisory Service

Concepts

• environmental services
• waste advisory service
• waste advisory services
• glasgow
• food service establishments
• advisory service
• food waste
• customer service
• provision of waste advisory services
• waste

Location

Scotland: SCOTLAND

Description

New Framework Requirements Scottish Water wishes to enter into a framework agreement for the provision of Waste Advisory Services to provide this service across Pan Scotland for an initial 3 year period with 2 x 1 year extension options. The details are below:

Total Quantity or Scope

Background Information In our SR15 Regulatory Period Research and Innovation funding was secured to run a pilot project in St Andrews using a Waste Advisory Services specialist to help manage the issue of fat, oil and grease (FoG) being discharged to our wastewater network from food service establishments (FSEs). This pilot project was deemed to be a success, so a bid was made for a funding allocation to be provided for such work in SR21. It has recently been confirmed that this bid was successful, so a new framework is now required for these services going forward due to the anticipated level of spend … 1.Proven experience implementing a consistent strategy within catchments across Scotland, which is effective at preventing chokes due to inappropriate disposal of Fat Oil and Grease (FoG) and food waste into drains and sewers from Food Service Establishments (FSE’s). The strategy may include but not be limited to: investigating and identifying sources of FoG from FSE’s, supporting FSE’s install and maintain FOG mitigation equipment of the required standard and educate FSE’s on the impacts of FoG and food waste, how to prevent this by following best kitchen practices and the waste hierarchy. 2.Knowledge on the impact of FOG on the sewer system and alternative sustainable options for managing FoG and food waste following the waste hierarchy. 3.Proven experience in customer service, excellent communication skills and represent SW professionally when contacting SW customers. 4.Appropriate procedures in place for data collection, retention, transfer and deletion which complies with the appropriate legislation, for example GDPR. 5.Experience in gathering information and evidence which would support Scottish Water take enforcement action under the Sewerage (Scotland) Act 1968. 6.Have a strategy to engage and collaborate with a variety of SW Teams and provide SW with regular, meaningful and timely progress reports. Additional information: The PQQ documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the Response Manager section using the following Access Code: 4J34B6J3BT

Renewal Options

2 x 1 year extension options

CPV Codes

• 90700000 - Environmental services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Scottish Water will not accept the SPD. We will only accept a completed Scottish Water PQQ document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the FTS Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination For more information about this opportunity, please visit the Delta eSourcing portal at: https://scottishwater.delta-esourcing.com/tenders/UK-UK-Glasgow:-Environmental-s... To respond to this opportunity, please click here: https://scottishwater.delta-esourcing.com/respond/4J34B6J3BT GO Reference: GO-20221123-PRO-21543531