IT BAU Proactive Care & Support 22-24

A Contract Award Notice
by CRIMINAL CASES REVIEW COMMISSION

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£146K
Sector
TECHNOLOGY
Published
14 Dec 2022
Delivery
01 Sep 2022 to 31 Aug 2024
Deadline
07 Jun 2022 23:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

Award Detail

1 Rock (Bridgend)
  • Value: £146,000

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.

Reference

Domains