IT BAU Proactive Care & Support 22-24
A Contract Award Notice
by CRIMINAL CASES REVIEW COMMISSION
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- £146K
- Sector
- TECHNOLOGY
- Published
- 14 Dec 2022
- Delivery
- 01 Sep 2022 to 31 Aug 2024
- Deadline
- 07 Jun 2022 23:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Criminal Cases Review Commission Birmingham
1 supplier
- Rock Bridgend
Description
Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)
Award Detail
1 | Rock (Bridgend)
|
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Contract is suitable for SMEs.
Reference
- CCRC 69674 - IT BAU
- CF 6a3a5289-4592-43d6-8f0b-c75f76ba0b7f