FCA Service Desk and End User Compute (EUC) Services

2. II.1.4

The Financial Conduct Authority (FCA) is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) Service Desk and EUC solution, with the aim to transform and migrate services to the cloud where possible. cloud. With the ongoing transformation, the Financial Conduct Authority The FCA are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC high-quality services for the next five (5) years with the option for two (2) separate one (1) year one-year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term. The Financial Conduct Authority intends to hold FCA initially held a virtual supplier information event day in September for this opportunity. Further information about the event can be found in section II.2.14 2022 as part of this PIN (Prior Information Notice). market engagement. The FCA now wishes to continue these market engagement activities either virtually or in person in order to get further feedback on the procurement exercise before the contract notice is published. To re register your interest please contact fcaprocurement@fca.org.uk stating your name, organisation and the email addresses of any contacts from your organisation to whom you would like us to share invitations for our supplier events.