IT Service Management Solution

A Tender Notice
by THE RIVERSIDE GROUP LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£375K
Sector
TECHNOLOGY
Published
04 Jan 2023
Delivery
From 27 Mar 2023 (est.)
Deadline
03 Feb 2023 12:00

Concepts

Location

2 Estuary Boulevard, Estuary Commerce Park, Speke, Liverpool, L24 8RF

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.

CPV Codes

  • 72253000 - Helpdesk and support services

Indicators

  • This is a recurring contract.
  • Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains