Salesforce Support
A Contract Award Notice
by NORTHERN TRAINS LIMITED
- Source
- Find a Tender
- Type
- Contract (Goods)
- Duration
- not specified
- Value
- ___
- Sector
- TECHNOLOGY
- Published
- 06 Jan 2023
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
United Kingdom:
1 buyer
- Northern Trains York
1 supplier
- Unnamed None
Description
Northern are seeking an experienced Salesforce support partner to provide expertise and resource to support Northern’s Salesforce instances and products with day-to-day tasks and support the platform and its end users with issue and incident resolution
Total Quantity or Scope
Within Northern Salesforce is a significant business system, providing the basis for customer support and increasingly important within our digital transformation initiatives and driving improvement in customer engagement and customer satisfaction.Northern currently use the following Salesforce and related products. The list is not exhaustive and may change over time:• Sales Cloud• Service Cloud• Experience Cloud• Marketing Cloud• Salesforce CDP• Conga Composer• Various integrations with other systems including but not limited to: Alteryx, Tableau, Qualtrics
Award Detail
| 1 | Unnamed (None)
|
CPV Codes
- 48000000 - Software package and information systems
- 48610000 - Database systems
- 48480000 - Sales, marketing and business intelligence software package
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-035b40
- FTS 000348-2023