I.T. Service Management Solution

A Tender Notice
by RIVERSIDE

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£225K
Sector
TECHNOLOGY
Published
06 Jan 2023
Delivery
28 Mar 2023 to 27 Mar 2028
Deadline
03 Feb 2023 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.

CPV Codes

  • 72253000 - Helpdesk and support services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

This tender opportunity can be found on RiverSource through the link below: https://riversource.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Op...

Reference

Domains