Roster Management System Support and Maintenance including the provision of potential additional licenses

Concepts

• cambuslang
• information technology software
• roster management system support
• provision of potential additional licenses
• critical need
• roster management system
• software support
• maintenance services
• new service
• maximum value

Location

across Scotland

Description

Support and Maintenance relating to a 5-watch Duty Roster Management System including the provision of potential additional licenses.

Total Quantity or Scope

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness. Additional information: Maximum value over the three year period is anticipated to be no more than 220000 GBP

Award Detail

Renewal Options

Potential for futureproofing via additional licenses

CPV Codes

• 72267100 - Maintenance of information technology software
• 72261000 - Software support services

Indicators

• Options are available.

Legal Justification

The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=719431. (SC Ref:719431)