Call Recording Archive

A Contract Award Notice
by H M REVENUE & CUSTOMS

Source
Contracts Finder
Type
Contract (Services)
Duration
7 year
Value
£1M
Sector
TECHNOLOGY
Published
02 Feb 2023
Delivery
14 Jul 2022 to 12 Jul 2029
Deadline
13 Jul 2022 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term.

Award Detail

1 Verint Systems (Weybridge)
  • Value: £1,000,000

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • Contract is suitable for SMEs.

Reference

Domains