Case Management System for the OPCC

A Tender Notice
by THAMES VALLEY POLICE

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£220K
Sector
TECHNOLOGY
Published
10 Feb 2023
Delivery
To 19 Feb 2028 (est.)
Deadline
17 Mar 2023 12:05

Concepts

Location

United Kingdom: Kidlington

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and flexible Case Management System (CMS) is required to allow non-consent based referrals, as well as the opportunity to work dynamically with approved partners. Without a non-consent option, we are at risk of not adhering to the new legislation and risk victims not receiving critical support. By way of an Automatic Data Transfer (ADT), the Victims First Hub (VFH) provides the front door into victim services for TVP under a consent model. This requires Thames Valley Police (TVP) officers and staff to ask victims if they would like support, then to go onto NICHE and trigger a referral to the VFH. Under the Victim’s Code, all victims have a right to be referred to a support service. Therefore, there is a need to move to a non-consent-based model.

Renewal Options

As Described in Tender Document

CPV Codes

  • 72320000 - Database services
  • 48000000 - Software package and information systems
  • 48610000 - Database systems
  • 48611000 - Database software package
  • 48612000 - Database-management system
  • 48613000 - Electronic data management (EDM)
  • 48614000 - Data-acquisition system
  • 64215000 - IP telephone services
  • 64216100 - Electronic message services
  • 64216110 - Electronic data exchange services
  • 64216120 - Electronic mail services
  • 72261000 - Software support services
  • 72312000 - Data entry services
  • 72313000 - Data capture services
  • 72314000 - Data collection and collation services
  • 72321000 - Added-value database services

Indicators

  • An E-Auction may be used.
  • This is a one-off contract (no recurrence)
  • Renewals are available.
  • Financial restrictions apply.
  • Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** contained in tender document

Reference

Domains