BEIS Consumer Advice and Information Call Centre

A Contract Award Notice
by DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£356K
Sector
BUSINESS
Published
15 Feb 2023
Delivery
26 Jan 2023 to 26 Jan 2025
Deadline
09 Sep 2022 16:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice. The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.

Award Detail

1 Resq (Kingston upon Hull)
  • Value: £356,030

CPV Codes

  • 64000000 - Postal and telecommunications services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains