Framework 2: ITSO Electronic Ticket Machines, Support Equipment and Related Services

A Contract Award Notice
by SMART APPLICATIONS MANAGEMENT LIMITED

Source
Find a Tender
Type
Framework (Goods)
Duration
not specified
Value
1-10M
Sector
TRANSPORT
Published
22 Feb 2023
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom: Any area covered by a SAM Member within England, Wales, Scotland or Northern Ireland

Geochart for 1 buyers and 6 suppliers

Description

Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is seeking the provision of ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment. The ETMs are important in enabling a passenger to board and pay for transport, via multiple methods including ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), Account Based Ticketing (ABT), Electronic Tokens, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods. ETMs come in a range of sizes and types from large single fixed ETMs on Bus, to Handheld ETMs, as well as component based systems involving a fixed ETM completed by additional Tap Off Readers throughout a vehicle. ETMs can also be configured to withstand outside working in exposed conditions. ETMs can be supported by a range of support software and licences to provide additional services to the customer. These can include areas such as a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, Automatic Vehicle Location, Driver Messaging, Dynamic Seat Reservation, Schedule Page 4 to 30 Adherence, Traffic Light Priority Control, and Multiple Payment Systems to name but a few. This Framework is seeking to host a number of ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options. This Framework is seeking to host a number of ETM Suppliers for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT, Barcode and other forms of electronic ticketing for passengers. This Framework will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.

Lot Division

1 ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services

This Framework Lot is seeking the provision of Fixed ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment. Fixed ETMs are important in enabling a passenger to board and pay for transport, via multiple methods including ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), ABT, Electronic Tokens, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods. Fixed ETMs can come in a range of sizes and types from large single fixed ETMs on baseplates, to smaller split ETMs with no baseplates, as well as component based systems involving a fixed ETM complemented by additional Tap Off Readers or other equipment throughout a vehicle. Fixed ETMs are usually used in safe, dry environments such as on-bus or in an office, but may be interchangeable with other vehicles where the same baseplates (where relevant) are used. Fixed ETMs can be supported by a range of support software and licences to provide additional services to the customer. These can include areas such as a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, BODs Compliance, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence, Traffic Light Priority Control, and Multiple Payment Systems to name but a few. This Framework Lot is seeking to host a number of Fixed ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of ETM Suppliers for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT, Barcode and other forms of electronic ticketing for passengers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.

2 ITSO Handheld Electronic Ticket Machines, Support Equipment and Related Services

This Framework Lot is seeking the provision of Handheld ITSO Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment. Handheld ETMs are important in enabling a passenger to board and pay for transport. They may support a range of validation methods including, but not exclusive: ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), Electronic Tokens, ABT, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods. Handheld ETMs can come in a range of sizes and types and may be complemented by additional equipment such as separate printers or Tap Off Readers throughout a vehicle or elsewhere. Handheld ETMs may be used in safe, dry environments such as on-bus or in an office, but equally they are used outside of a vehicle and are therefore exposed to the UK weather. As such variants of Handhelds (or the provision of protective covers) capable of withstanding different operating environments are expected within this Lot. Handheld ETMs can be supported by a range of support software and licences to provide additional services to the customer. These may include, but are not limited to areas such as: a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, BODs Compliance, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence, Traffic Light Priority Control, and Multiple Payment Systems to name but a few. This Framework Lot is seeking to host a number of Handheld ETM types, sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of Handheld ETM Suppliers for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT, Barcode and other forms of electronic ticketing for passengers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.

3 ITSO Electronic Ticket Machines, Support Equipment and Related Services for an Exposed Environment

This Framework is seeking the provision of Electronic Ticket Machines (ETMs) for passenger transport services, and their ancillary equipment capable of use in an exposed weather environment, such as a Ferry Jetty. ETMs (fixed, handheld and variations thereof) capable of withstanding exposed weather conditions are important in enabling a passenger to board and pay for transport. They may support a range of validation methods including, but not exclusive: ITSO Smart Cards, Contactless EMV, Tap-On Tap-Off (ToTo), Electronic Tokens, ABT, Multi-format Barcodes (including QR Codes), Cash, Stored Value Payment Cards and similar methods. They may also be capable of integrating with a 3rd party Leisure Ticketing software provider to read a 3rd party Barcode/QR code as well as send and receive messages to such 3rd party software. ETMs capable of withstanding exposed weather conditions can come in a range of sizes and types and may be complemented by additional variants such as pole mounted ETMs for speedy ferry passenger validation. ETMs capable of withstanding exposed weather conditions will regularly be used in adverse weather conditions, including saltwater. As such, these ETMs must be capable of withstanding different operating environments as expected within this Lot. ETMs capable of withstanding exposed weather conditions may be supported by a range of support software and licences to provide additional services to the customer. These may include, but are not limited to areas such as: a dynamic back office system, real time vehicle location, SIRI feeds for Real Time Passenger Information display systems, BODs Compliance, Support for Account Based Ticketing (ABT) Systems, Automatic Vehicle Location, Driver Messaging, Dynamic Seat Reservation, Schedule Adherence, Traffic Light Priority Control, Integration with 3rd Party Systems, and Multiple Payment Systems to name but a few. This Framework Lot is seeking to host a number of ETM types capable of withstanding exposed weather conditions, with differing sizes, configurations as well as support equipment, services and licences to enable the Users of the Framework to have a wide choice of supply options. This Framework Lot is seeking to host a number of Suppliers of ETMs capable of withstanding exposed weather conditions for passenger transport services, who are committed to partnership working and the application of ITSO, EMV, ABT, Barcode and other forms of electronic ticketing for passengers. This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.

Award Detail

1 Flowbird Transport (Poole)
  • ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services
  • Reference: 005300-2023-framework 2-1
2 Transmach Systems (Harrow)
  • ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services
  • Reference: 005300-2023-framework 2-2
3 Vix Technology (Epsom)
  • ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services
  • Reference: 005300-2023-framework 2-3
4 Tixiom (Stroud)
  • ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services
  • Reference: 005300-2023-framework 2-4
5 Corvia (Hungerford)
  • ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services
  • Reference: 005300-2023-framework 2-5
6 Unicard (Wimborne)
  • ITSO Fixed Electronic Ticket Machines, Support Equipment and Related Services
  • Reference: 005300-2023-framework 2-6

Award Criteria

Technical Compliance 50% of 60%
Interface Confirmation 20% of 60%
Quality Essay 30% of 60%
Social Value 10%
Price Per Customer Order 30%

CPV Codes

  • 34980000 - Transport tickets

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The National Mobilities Procurement Hub (NMPH) is a national resource for all UK based Public Sector Bodies, with a Transport responsibility or interest; as well as for all bus and rail operators in the UK. For the avoidance of doubt, the Framework has been developed for the following public sector organisations as a minimum: Scottish Local Authorities Aberdeen City Council Aberdeenshire Council Angus Council Argyll and Bute Council City of Edinburgh Council Clackmannanshire Council Comhairle nan Eilean Siar Dumfries and Galloway Council Dundee City Council East Ayrshire Council East Dunbartonshire Council East Lothian Council East Renfrewshire Council Falkirk Council Fife Council Glasgow City Council Inverclyde Council Midlothian Council North Ayrshire Council North Lanarkshire Council Orkney Islands Council Perth and Kinross Council Renfrewshire Council Scottish Borders Council Shetland Islands Council South Ayrshire Council South Lanarkshire Council Stirling Council The Highland Council The Moray Council West Dunbartonshire Council West Lothian Council Scottish Government & Executive Agencies Scottish Government Transport Scotland Scottish Regional Transport Partnerships Shetland Transport Partnership (ZetTrans) Highlands and Islands Transport Partnership (HITRANS) North-East of Scotland Transport Partnership (NESTRANS) Tayside and Central Scotland Transport Partnership (TACTRAN) South-East of Scotland Transport Partnership (SESTRAN) Strathclyde Partnership for Transport (SPT) South-West of Scotland Transport Partnership (Swestrans) Unitary Authorities in Wales Blaenau Gwent County Borough Council Bridgend County Borough Council Caerphilly County Borough Council Cardiff Council Carmarthenshire County Council Ceredigion County Council Conwy County Borough Council Denbighshire County Council Flintshire County Council Gwynedd Council Isle of Anglesey County Council Merthyr Tydfil County Borough Council Monmouthshire County Council Neath Port Talbot County Borough Council Newport City Council Pembrokeshire County Council Powys County Council Rhondda Cynon Taf County Borough Council City and County of Swansea The Vale of Glamorgan County Borough Council Torfaen County Borough Council Wrexham County Borough Council Welsh Government & Executive Agencies Welsh Government Transport for Wales Welsh Transport Partnerships South East Wales Transport Commission North Wales Transport Commission Metropolitan District Councils in England Barnsley Borough Council Birmingham City Council Bolton Borough Council Bradford City Council Bury Borough Council Calderdale Borough Council Coventry City Council Doncaster Borough Council Dudley Borough Council Gateshead Borough Council Kirklees Borough Council Knowsley Borough Council Leeds City Council Liverpool City Council Manchester City Council North Tyneside Borough Council Newcastle Upon Tyne City Council Oldham Borough Council Rochdale Borough Council Rotherham Borough Council South Tyneside Borough Council Salford City Council Sandwell Borough Council Sefton Borough Council Sheffield City Council Solihull Borough Council St Helens Borough Council Stockport Borough Council Sunderland City Council Tameside Borough Council Trafford Borough Council Wakefield City Council Walsall Borough Council Wigan Borough Council Wirral Borough Council Wolverhampton City Council Unitary Authorities in England Bath and North East Somerset Council Bedford Borough Council Blackburn with Darwen Borough Council Blackpool Council Bournemouth, Christchurch and Poole Council Bracknell Forest Borough Council Brighton and Hove City Council Bristol City Council Buckinghamshire Council Central Bedfordshire Council Cheshire East Council Cheshire West and Chester Council Cornwall Council Durham County Council Darlington Borough Council Derby City Council Dorset Council East Riding of Yorkshire Council Halton Borough Council Hartlepool Borough Council Herefordshire Council Isle of Wight Council Hull City Council Leicester City Council Luton Borough Council Medway Council Middlesbrough Borough Council Milton Keynes Council North East Lincolnshire Council North Lincolnshire Council North Northamptonshire Council North Somerset Council Northumberland County Council Nottingham City Council Peterborough City Council Plymouth City Council Portsmouth City Council Reading Borough Council Redcar and Cleveland Borough Council Rutland County Council Shropshire Council Slough Borough Council Southampton City Council Southend-on-Sea Borough Council South Gloucestershire Council Stockton-on-Tees Borough Council Stoke-on-Trent City Council Swindon Borough Council Telford and Wrekin Borough Council Thurrock Council Torbay Council Warrington Borough Council West Berkshire Council West Northamptonshire Council Wiltshire Council Windsor and Maidenhead Borough Council Wokingham Borough Council City of York Council County Councils in England Cambridgeshire County Council Cumbria County Council Derbyshire County Council Devon County Council East Sussex County Council Essex County Council Gloucestershire County Council Hampshire County Council Hertfordshire County Council Kent County Council Lancashire County Council Leicestershire County Council Lincolnshire County Council Norfolk County Council North Yorkshire County Council Nottinghamshire County Council Oxfordshire County Council Somerset County Council Staffordshire County Council Suffolk County Council Surrey County Council Warwickshire County Council West Sussex County Council Worcestershire County Council Combined Authorities in England Cambridgeshire and Peterborough Combined Authority Greater Manchester Combined Authority Liverpool City Region Combined Authority North East Combined Authority North of Tyne Combined Authority South Yorkshire Combined Authority Tees Valley Combined Authority West Midlands Combined Authority West of England Combined Authority West Yorkshire Combined Authority London Borough Councils Barking and Dagenham Barnet Bexley Brent Bromley Camden Croydon Ealing Enfield Greenwich Hackney Hammersmith and Fulham Haringey Harrow Havering Hillingdon Hounslow Islington Kensington and Chelsea Kingston upon Thames Lambeth Lewisham Merton Newham Redbridge Richmond upon Thames Southwark Sutton Tower Hamlets Waltham Forest Wandsworth Westminster Other Transport Bodies Transport for London Department for Transport District, Borough and City Councils in England Adur Allerdale Amber Valley Arun Ashfield Ashford Babergh Barrow-in-Furness Basildon Basingstoke & Deane Bassetlaw Blaby Bolsover Boston Braintree Breckland Brentwood Broadland Bromsgrove Broxbourne Broxtowe Burnley Cambridge Cannock Chase Canterbury Carlisle Castle Point Charnwood Chelmsford Cheltenham Cherwell Chesterfield Chichester Chorley Colchester Copeland Cotswold Craven Crawley Dacorum Dartford Derbyshire Dales Dover East Cambridgeshire East Devon East Hampshire East Hertfordshire East Lindsey East Staffordshire East Suffolk Eastbourne Eastleigh Eden Elmbridge Epping Forest Epsom & Ewell Erewash Exeter Fareham Fenland Folkestone and Hythe Forest of Dean Fylde Gedling Gloucester Gosport Gravesham Great Yarmouth Guildford Hambleton Harborough Harlow Harrogate Hart Hastings Havant Hertsmere High Peak Hinckley and Bosworth Horsham Huntingdonshire Hyndburn Ipswich Kings Lynn & West Norfolk Lancaster Lewes Lichfield Lincoln Maidstone Maldon Malvern Hills Mansfield Melton Mendip Mid Devon Mid Suffolk Mid Sussex Mole Valley North Devon North East Derbyshire North Hertfordshire North Kesteven North Norfolk North West Leicestershire North Warwickshire New Forest Newark & Sherwood Newcastle-Under-Lyme Norwich Nuneaton & Bedworth Oadby & Wigston Oxford Pendle Preston Redditch Reigate & Banstead Ribble Valley Richmondshire Rochford Rossendale Rother Rugby Runnymede Rushcliffe Rushmoor Ryedale Somerset West and Taunton South Cambridgeshire South Derbyshire South Hams South Holland South Kesteven South Lakeland South Norfolk South Oxfordshire South Ribble South Somerset South Staffordshire Scarborough Sedgemoor Selby Sevenoaks Spelthorne St Albans Stafford Staffordshire Moorlands Stevenage Stratford on Avon Stroud Surrey Heath Swale Tamworth Tandridge Teignbridge Tendring Test Valley Tewkesbury Thanet Three Rivers Tonbridge & Malling Torridge Tunbridge Wells Uttlesford Vale of White Horse Warwick Watford Waverley Wealden Welwyn Hatfield West Devon West Lancashire West Lindsey West Oxfordshire West Suffolk Winchester Woking Worcester Worthing Wychavon Wyre Wyre Forest Councils in Northern Ireland Antrim and Newtownabbey Borough Council Ards and North Down Borough Council Armagh City, Banbridge and Craigavon Borough Council Belfast City Council Causeway Coast and Glens Borough Council Derry City and Strabane District Council Fermanagh and Omagh District Council - Enniskillen Office Lisburn and Castlereagh City Council Mid and East Antrim Borough Council Mid Ulster District Council - Dungannon Newry, Mourne and Down District Council Transport Bodies in Northern Ireland Translink And any other Public Sector body in the UK with an interest in Transport, or any UK transport operator. Any organisation must be a Member of SAM at the time that their Order from the Framework is signed.

Reference

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