ID 3971947 DoJ - NICTS Business Solution - Themis

Concepts

• belfast
• information technology
• target operating models
• doj - nicts business solution - themis
• doj
• business processes
• delivery of business-critical services
• business transformation
• provide gdpr
• software package

Location

Northern Ireland:

Description

The Authority wishes to procure a Supplier that can design and deliver: • Business transformation (Interim and Target Operating Models) to: o Improve and standardise ways of working across the Authority; o Maximise the use of available resources and enhance staff skills; o Increase organisational efficiency, substantially reduce the significant reliance on paper across the courts and tribunals system and to maximise return on investment by the Authority; o Support the Authority to deliver cultural changes required to embed new ways of working, secure the confidence and participation of key stakeholders and justice partners to operate within a digital-first environment; o Help deliver improved outcomes; and o Support the delivery of user-centric designed services. • A new digital solution (Themis) that must: o Safeguard the delivery of business-critical services and functions, interfacing or integrating as appropriate with Causeway and other essential digital systems, tools, and services; o Support improved business processes with increased automation and achieve a substantial reduction on the reliance of paper-based administrative processes, including the lodgement of applications and evidence (which can exceed thousands of pages depending on case type). o Provide GDPR (General Data Protection Regulation) / information management / security / PCI (Payment Card Industry) compliance whilst reducing the significant need for the storage of paper-based records by the Authority and judiciary. o Provide integrated modern payment, transaction and communication channels that reduce the reliance on paper and traditional channels; o Provide real time management information and automated workflow; and: o Support service delivery reflective of the new operating model design and service user needs.

Total Quantity or Scope

Additional information: The figure provided at II.1.5 and II.2.6 is a maximum estimated contract value that reflects the potential scale of the contract and takes into account optional extension periods and the uptake of potential optional services as detailed in the tender documents. Neither CPD nor the Contracting Authority can provide any guarantee as to the level of business under this contract. This contract will not be awarded in Lots as a single supplier is required.

Renewal Options

The contract will have an option to extend (subject to the terms of the contract and the performance of the successful Economic Operator) for 6 years followed by a further optional extension period of up to 3 years.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 48100000 - Industry specific software package
• 48600000 - Database and operating software package
• 48810000 - Information systems
• 48820000 - Servers
• 72200000 - Software programming and consultancy services
• 72230000 - Custom software development services
• 72210000 - Programming services of packaged software products
• 72250000 - System and support services
• 72253000 - Helpdesk and support services
• 72260000 - Software-related services
• 72261000 - Software support services
• 72262000 - Software development services
• 72263000 - Software implementation services
• 72264000 - Software reproduction services
• 72265000 - Software configuration services
• 72266000 - Software consultancy services
• 72267000 - Software maintenance and repair services
• 72267100 - Maintenance of information technology software
• 48000000 - Software package and information systems

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This competition is being conducted in accordance with the Public Contracts Regulations 2015 (“the Regulations”) and the Contracting Authority will seek to use the competitive dialogue procedure which is governed by Regulation 30 of the Regulations. Further information on the competition and how the dialogue phase will be structured will be set out in the Information Memorandum and the Invitation to Competitive Dialogue (“ICD“) which will be issued to those economic operators who advance in the procurement following the evaluation of the responses to the Selection Questionnaire. In addition to the optional services, the Department reserves the right to modify and vary the contract to provide for additional services that are complementary to the services to be provided such as:. - Services. that allow for enhancements and developments to be created, implemented and maintained throughout the system;. - Services that. allow for new service modules to be added to the system;. - Services that develop, assist, maintain and improve the functionality of the. system;. - Services to facilitate, assist and support the integration of the system with other systems and/or other systems. used by the Northern Ireland Civil Service;. - Services to support the inclusion and maintenance of additional users of the system;. -. Services to communicate and correspond with stakeholders and users of the system, such as electronic messaging and postal services;.. - Services providing for the administration, tracing, collection and recovery of monetary penalties and fees;. - Services. providing for the recording, management, processing and storage of monies; and. - Services providing for and enabling adjustments. to the system to reflect legislative, operational and technological developments. Following the award of the Contract, the Department reserves the right to resort to the negotiated procedure without prior publication of a contract. notice pursuant to Regulation 32 (9) of the Regulations. . . Please note the Department will be holding an information session on 13 March 2023 for those economic operators who express an interest in participating in the competition. Please see the IM for further details and how to. register attendance.