Automated Benefits Alerts Processing Service 2022-24

A Contract Award Notice
by FOLKESTONE AND HYTHE DISTRICT COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£60K
Sector
TECHNOLOGY
Published
06 Mar 2023
Delivery
01 Oct 2022 to 30 Sep 2024
Deadline
23 Sep 2022 22:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

Description

The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts. For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts. It reads the screens and PDF documents and adds the required data to the system as agreed in system set up. Direct award via G-Cloud 12 Framework (Crown Commercial Services framework RM1557.12)

Award Detail

1 Delta 4 Services (None)
  • Value: £60,000

CPV Codes

  • 72513000 - Office automation services

Reference

Domains