COV - Revenues & Benefits Remote Processing re-issued ITT - AWARD

A Contract Award Notice
by COVENTRY CITY COUNCIL (COV)

Source
Contracts Finder
Type
Contract (Services)
Duration
7 year
Value
£2M
Sector
BUSINESS
Published
08 Mar 2023
Delivery
01 Apr 2023 to 31 Mar 2030
Deadline
18 Jan 2023 10:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times.

Award Detail

1 Nec Software Solutions (Hemel Hempstead)
  • Value: £2,200,000

CPV Codes

  • 66133000 - Processing and clearing services
  • 75310000 - Benefit services

Other Information

At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation. Further details can be found in the invitation to tender documentation.

Reference

Domains