Extension to Omni Channel Contact Centre Solution

A Contract Award Notice
by CARE QUALITY COMMISSION

Source
Contracts Finder
Type
Contract (Services)
Duration
4 year
Value
£719K-£2M
Sector
INDUSTRIAL
Published
13 Mar 2023
Delivery
01 Apr 2020 to 31 Mar 2024
Deadline
03 Feb 2020 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This is a Transparency Notice publication to extend original Contract for Omni Channel Contact Centre Software under 24 month optional extension available. This notice replaces previous published awarded contract notice: https://www.contractsfinder.service.gov.uk/notice/9e3d11a9-c88b-4d19-b4d5-3b7837... The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11) Total maximum award value is the maximum of all charges including all optional extensions. This value modification has been completed in compliance with regulation 72 (a) of the Public Contracts Regulations 2015. CQC Reference: CQC ICTC 801 Updated 13.03.23 - files uploaded as links have been removed and replaced as attachments to this notice.

Award Detail

1 Puzzel (Slough)
  • Value: £1,648,627

CPV Codes

  • 32000000 - Radio, television, communication, telecommunication and related equipment

Indicators

  • Contract is suitable for SMEs.

Other Information

20220422 CQC ICTC - CCN1 - FINAL - SIGNED_REDACTED 20220422 CQC ICTC - CCN1 - FINAL - SIGNED_REDACTED.pdf

Reference

Domains