T2370 - Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service for a Consortium of 8 Councils in NI

Concepts

• parking enforcement
• belfast
• lisburn
• craigavon
• enniskillen
• bangor
• dungannon
• newry
• derry
• lead council

Location

Northern Ireland: - Ards & North Down Borough - Armagh City, Banbridge & Craigavon Borough - Belfast City - Derry City & Strabane District - Fermanagh & Omagh District - Lisburn & Castlereagh City - Mid Ulster District

Description

This tender opportunity has been issued by Belfast City Council 'the lead Council' in connection with a competitive procurement being conducted in accordance with the Public Contracts Regulations. The lead Council, on behalf of 8 local authorities in Northern Ireland (named in this notice) 'Consortium', invites tenders from suitably qualified and experienced economic operators 'Bidders' for the provision of a car park management / off street parking enforcement and penalty charge notice ‘PCN’ processing service. Upon notification of award of this joint procurement exercise each council member of the Consortium will enter into individual contracts with the successful Bidder. Each council will have responsibility for the day to day management of their respective contracts. The tender documents sets out the information which is required by the lead Council to assess the suitability of Bidders' experience, organisational and financial standing to meet the tender requirement. In addition to this, quality and pricing proposals will also be assessed before any contract award is made.

Total Quantity or Scope

The Consortium members are currently in contract with the Department for Infrastructure (DfI) via an Agency Agreement for the provision of off-street car park management services. The DfI carry out some of these services using internal staff but also employ a contractor to deliver the majority of the services. This arrangement is due to end on 31st October 2023. The Consortium is seeking to procure the provision of its own off-street parking service via a service provider from 1st November 2023 that will provide enforcement in 106 existing charged off-street car parks throughout the different Consortium areas. It is expected the successful Bidder will provide the following:- • Off-Street Enforcement • Cash Collection & Reconciliation • Pay & Display (“P&D”) machine maintenance • Full life cycle Penalty Charge Notice (“PCN”) Processing to Enforcement of • Judgements Office representation stage • Adjudication service through the Northern Ireland Courts Service • Debt Recovery in accordance with council’s instructions • Call centre and customer service help desk for customer interface • Weekly and monthly reports including updates for financial patterns • Enforcement at a further 248 Off-Street Car Parks, which are currently free but enforced, throughout the Consortium areas on request from councils, for civil parking contraventions by Traffic Attendant (TA) staff Bidders should note that the number of Off-Street Car Parks that are currently charged may change throughout the Contract Period and that Off-Street Car Parks which are currently free and not currently enforced may become enforceable by the successful Bidder during the Contract Period, on request of the councils and on the basis of the same costs that the Bidder will supply within its Tender. During the Contract Period, it is envisaged that the councils may wish to explore other more innovative parking schemes and methods of parking enforcement and management as technology evolves, some of which the councils may ask the successful Bidder to trial as part of a pilot scheme and the cost and scope of which will be agreed between the councils and successful Bidder in accordance with the terms of the Contract. The Consortium requires a service provider who can respond effectively to these changes as well as the (non- exhaustive) list of tasks above, enabling the councils to enhance user satisfaction, create a more efficient parking services model that uses a simple, socially inclusive, responsive, coherent and smart approach which the community as a whole can embrace; as well as implementing technological improvements in parking services. Following the successful conclusion of the tender process, the councils are seeking to contract with a competent organisation for the supply of all equipment and applications to support the councils’ parking management service as well as supply labour and parking management expertise. The equipment and applications that the Bidder will supply are fully defined in the Specification, but for illustrative purposes they include items such as the hand-held devices used by Traffic Attendants for enforcement, Traffic Attendant uniforms and back-office software systems. Full details of the scope of the Deliverables required can be found in Schedule 1 – Specification. Additional information: The current estimated value of the service is GBP 13,500,000 over the total 9-year contract period to include the 8 local authorities listed. The estimate value provided in this notice may be subject to change in line inflation/ market prices, changes in volumes of work and inclusion of contract options and associated innovation.

Renewal Options

The Contract shall be effective from the date of award of Contract for an initial period of 5 years. The Consortium (i.e. each council using their own Contract) reserves the right to extend/renew the Contract up to a further 4 years (2 + 2 year periods). Any extension may be subject to further approval by Council Committee, availability of funding and satisfactory performance of the Contractor.

CPV Codes

• 98351110 - Parking enforcement services
• 34926000 - Car park control equipment
• 34996300 - Control, safety or signalling equipment for parking facilities
• 38730000 - Parking meters
• 51214000 - Installation services of parking meter equipment
• 98351000 - Car park management services
• 98351100 - Car park services

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are available.
• Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **