Managed Security Services Partner - Caredig Ltd

Concepts

• managed security services partner
• caredig ltd.
• caredig ltd
• swansea
• information technology
• new managed services partner
• provision of managed security services
• new service provision
• manager security service
• cyber security training platform

Location

Swansea:

Description

Caredig Ltd procured a new Managed Services Partner in June 2021 and transitioned to the new service provision in April 2022 for the outsourced management and support of its IT infrastructure, while continuing to manage core applications in house. At the time of this procurement, Caredig was still in contract for the provision of Managed Security Services and so was not in scope at this time, however the contract for this, is due for renewal on the 20th of November 2023.

Total Quantity or Scope

As a minimum, this contract for the provision of a Manager Security Service should cover the following areas: Security & Event Management Microsoft 365 Security & Event Management 325 Users Device vulnerability assessments and alerting DarkWeb Monitoring – Credential Compliance Scanning Security Operations Centre (SOC) Behavioral analysis and alerting / response on events – including Cyber Security Training platform and Phishing testing platform Critical file / bulk file change and alerting / response on events Continued delivery of Cyber Essentials Accreditation and Certification Support Continued Cyber Essentials Plus pre assessment, and remediation compliance advice Delivery of Cyber Essentials Plus Accreditation and Certification support (if Caredig choose to pursue Plus accreditation) Annual Penetration testing In addition, it is expected that the successful supplier will work closely with our Managed Service Provider in all aspects relating to security

Renewal Options

Option for 3+1+1 contract (initial term 3 years)

CPV Codes

• 72222300 - Information technology services
• 72267100 - Maintenance of information technology software
• 32571000 - Communications infrastructure
• 32412000 - Communications network
• 72514000 - Computer facilities management services
• 72611000 - Technical computer support services
• 32413100 - Network routers
• 32422000 - Network components
• 32425000 - Network operating system
• 32427000 - Network system
• 32430000 - Wide area network
• 72222000 - Information systems or technology strategic review and planning services
• 72253200 - Systems support services
• 72253000 - Helpdesk and support services
• 72910000 - Computer back-up services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Professional qualifications are sought.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=111445. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=130695. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:130695)