Care Service User and Carer Involvement

Concepts

• cardiff
• stakeholders representation
• welsh government
• care service user
• administration services
• carer voice
• service users
• coordination of the service user
• carers
• health services

Location

Wales:

Description

Welsh Government require a contractor to oversee the coordination of the service user and carer voice in mental health in Wales. The contractor will support a programme to enhance the way the Welsh Government listens to, and works with, service users and carers; and to provide guidance to organisations in Wales around best practice, with a view to supporting more consistency in approach.

Total Quantity or Scope

The Client is procuring a contractor to oversee the coordination of the service user and carer voice in mental health in Wales. The contractor will support the forum to deliver a programme to enhance the way the Welsh Government listens to, and works with, service users and carers; with a view to supporting more consistency in approach.

Renewal Options

An extension period of up to a further 12 months.

CPV Codes

• 79112100 - Stakeholders representation services
• 75100000 - Administration services
• 85100000 - Health services
• 85140000 - Miscellaneous health services

Indicators

• This is a recurring contract.
• Renewals are available.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** E-TENDER INFORMATION: https://etenderwales.bravosolution.co.uk - The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation. - Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration. - The User who performs the Registration becomes the Super User for the Organisation. - On registering on the Platform the Super User will select a Username and will receive a password. - The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page. - In order to log-in to the Platform please enter your Username and Password. - Note: If you forget your Password then visit the homepage and click “Forgot your password?” - Registration should only be performed once for each Organisation. - If you think that someone in your Organisation may have already registered on this Platform then you must not register again. - Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform. - Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation). - Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform. - Tenders must be uploaded to the BravoSolution portal by 2pm HOW TO FIND THE ITT: - Once logged in you must click on ‘ITT’s Open to all Suppliers’ - The etender references for this contract are: Project_52794 and ITT _101642 - Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the ‘Express an Interest button’. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page. - You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area. - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice. NOTE: The authority is using eTenderwales to carry out this procurement process.To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=86510 (WA Ref:86510) Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: as described in the tender documents The buyer considers that this contract is suitable for consortia bidding. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=129852 (WA Ref:129852) The buyer considers that this contract is suitable for consortia.