In-Journey Roadworks Insight
A Contract Award Notice
by NATIONAL HIGHWAYS
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- £754K
- Sector
- PROFESSIONAL
- Published
- 26 Apr 2023
- Delivery
- 01 Apr 2023 to 31 Mar 2025
- Deadline
- 17 Mar 2023 17:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- National Highways Leeds
1 supplier
- Unnamed None
Description
For the provision of of the Major Projects 'In Journey Roadworks Insight' programme, the Programme uses a unique, qualitative mystery shopping methodology to assess customer experience through roadworks. Customers undertake passenger journeys through live roadworks across various times of the day and days of the week, during which, a customer audit questionnaire is used to capture and report on their implicit real-life customer experience.
Award Detail
1 | Unnamed (None)
|
CPV Codes
- 73300000 - Design and execution of research and development
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Reference
- tender_354316/1207720
- CF 16a5c14f-75c0-458d-acaa-77ee20c093c9