British Sign Language (BSL) Based Video Relay Service Scotland

Concepts

• interpretation services
• contact scotland bsl
• glasgow
• english video relay service
• british sign language
• year service
• existing service
• short video calls
• bsl users
• provision of a bsl

Location

Scotland:

Description

The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter. Information is now requested from industry to shape the contract specification.

Total Quantity or Scope

The existing service, Contact Scotland BSL, has been in operation since 2016 and has been expanded to provide a 24 hour a day, 365 days a year service. BSL users are able to call any public service, third sector organisation, private service or friends and family and can also receive calls. The service also handles calls using a Braille display for deafblind people. It should be noted it is not a video remote interpreting service, nor an emergency service. The current contract will expire March 2024. Interested organisations are requested to register their interest by reviewing and completing the attached Microsoft Form Request for Information. Depending on the level of interest generated by this Prior Information Notice, the Scottish Government reserves the right to host a Suppliers’ Day. Additional information: It is envisaged that a single supplier shall be appointed following a competitive tender exercise for the future service.

CPV Codes

• 79540000 - Interpretation services
• 72222300 - Information technology services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Please complete the Microsoft Form Request for Information document below as fully as possible to inform this requirement and allow Scottish Government to review responses. https://forms.office.com/e/H544X9URkU click the link above or copy and paste the link into your internet browser. Please submit your response by Tuesday 20 June 2023 at 12:00hrs. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=730054. (SC Ref:730054)