Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services

A Tender Notice
by LONDON METROPOLITAN UNIVERSITY

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
___
Sector
PROFESSIONAL
Published
02 Jun 2023
Delivery
To 06 Jun 2028 (est.)
Deadline
03 Jul 2023 14:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

Description

The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation.

Lot Division

1 Enquiry Management and Conversion Services

Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Please see tender documentation for further information.

2 Admission Enquiry Services

Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Please see tender documentation for further information.

3 Student Engagement and Retention Services

Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)Please see tender documentation for further information.

CPV Codes

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
  • 79342300 - Customer services
  • 80300000 - Higher education services
  • 79342320 - Customer-care services
  • 79600000 - Recruitment services
  • 79342000 - Marketing services

Indicators

  • Variant bids may be considered.
  • This is a one-off contract (no recurrence)
  • Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains