Provision of Network Support Services
A Contract Award Notice
by CARDIFF AND VALE COLLEGE
- Source
- OJEU
- Type
- Contract (Services)
- Duration
- 3 year (est.)
- Value
- £1M
- Sector
- TECHNOLOGY
- Published
- 19 Jun 2023
- Delivery
- To 18 Jun 2026 (est.)
- Deadline
- n/a
Concepts
Location
Cardiff and The Vale of Glamorgan
2 buyers
- Cardiff & Vale College Barry
1 supplier
- Circle IT Solutions Cardiff
Description
Cardiff and Vale College are looking to outsource their IT Services Department. The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing. It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money. The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.
Award Detail
1 | Circle IT Solutions (Cardiff)
|
Award Criteria
Practical Considerations & Technical Standard | 20.0 |
Contract Management and Support | 10.0 |
Quality Management Proposals | 10.0 |
References and Other Added Value | 20.0 |
Presentations | 20.0 |
PRICE | 20.0 |
CPV Codes
- 72600000 - Computer support and consultancy services
- 72500000 - Computer-related services
- 72510000 - Computer-related management services
- 72514000 - Computer facilities management services
- 72540000 - Computer upgrade services
- 72541000 - Computer expansion services
- 72590000 - Computer-related professional services
- 72610000 - Computer support services
- 72611000 - Technical computer support services
- 72700000 - Computer network services
- 80533100 - Computer training services
Indicators
- Award on basis of price and quality.
Other Information
Award added in retrospect. Wasn't aware previous posting hadn't been succesful. (WA Ref:132369)
Reference
- OJEU 361875-2023