HCC 03/23 - Provision of Herts Help Information Advice Helpline

A Contract Award Notice
by HERTFORDSHIRE COUNTY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£4M-£6M
Sector
MISCELLANEOUS
Published
20 Jun 2023
Delivery
not specified
Deadline
n/a

Concepts

Location

Hertfordshire:

Geochart for 1 buyers and 2 suppliers

Description

Hertfordshire County Council (the ‘Council’) went out to procurement for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service, and also the Welfare Assistance Financial advice service which is part of the Hertfordshire Welfare Assistance service. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Lot Division

1 Provision of Specialist Financial Advice to Prevent Crisis

Lot 2 is for the Provision of Specialist Financial Advice to Prevent CrisisThe estimated total value of the Contract is stated in II.1.5) of this notice and is for the initial term inclusive of the approximate value for extension. The estimated annual value of the Contract for Lot 2 will be approximately £397267.The Contract for Lot 2 is awarded for an initial term of 5 years with the option to extend for a further four years. Therefore, the maximum duration of this Contract could be nine years.Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed.Please Note the TUPE Employee Liability Information for this procurement was provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential.

2 The Herts Help Information and Advice telephone service and Welfare Assistance triage service

Lot 1 is for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service.The estimated total value of the Contract is stated in II.1.5) of this notice and is for the initial term inclusive of the approximate value for extension. For the avoidance of doubt, the estimated annual value of the Contract for Lot 1 is approximately £664096. The Contract for Lot 1 will be awarded for an initial term of five years seven months with the option to extend for a further four years. Please note the contract requirements are subject to available financial resources, supplier performance and flexibility to meet changing demands.Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of the procurement process shall be executed as a deed. Please Note the TUPE Employee Liability Information for this procurement was provided along with other documentation for the procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential.

Award Detail

1 Stevenage Citizens Advice Bureau (Stevenage)
  • Specialist Financial Advice to Prevent Crisis
  • Reference: 017458-2023-hcc2214258-1
  • Value: £3,575,403
2 Stevenage Citizens Advice Bureau (Stevenage)
  • Herts Help Telephone Service and Welfare Assistance Scheme
  • Reference: 017458-2023-hcc2214258-2
  • Value: £5,985,157

Renewal Options

This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years

Award Criteria

Quality Criteria 60%
price 40%

CPV Codes

  • 98300000 - Miscellaneous services
  • 75200000 - Provision of services to the community
  • 75100000 - Administration services
  • 85300000 - Social work and related services

Indicators

  • Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains