Service & Maintenance contract for Community Equipment Services at Carmarthenshire & Pembrokeshire with out of hours support for Ceredigion

Concepts

• medical equipment, precision equipment
• community equipment services
• carmarthen
• council’s integrated community equipment service
• maintenance of certain equipment
• repair and maintenance
• maintenance contract
• carmarthenshire
• pembrokeshire
• equipment

Location

South West Wales:

Description

The Authorities are looking to engage a supplier to carry out all of the servicing and maintenance of certain equipment used as part of the delivery of each of the Council’s Integrated Community Equipment Service (ICES), based at Dafen Ind Est, Llanelli and Honeyborough Ind Est, Neyland as a joint contract. Each ICES delivers equipment to clients within its own County boundary, which will aid the client. The equipment may be delivered to an individual’s home or in a residential home setting.

Renewal Options

12 month extension with an option for a further 12months (up to a maximum of 2 years)

Award Criteria

CPV Codes

• 50400000 - Repair and maintenance services of medical and precision equipment

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

As certain equipment needs regular, specific inspection and servicing (in accordance with manufacturer’s recommendations and the HSE LOLER and PUWER legislation), the supplier will carry out this servicing either where it is being used or at one of the ICES’ respective equipment stores. The supplier will also attend to the breakdown of equipment where it takes place with the intention of resolving any problems and ensuring the equipment is fully functional again. It is expected that as breakdowns can occur at any time, the supplier must be able to respond to such events at any time of the day or night, any day of the year. This provision for out of hours support (i.e. outside of standard office hours) will also be required for Ceredigion County Equipment Service. ** PREVIEW NOTICE, please check Find a Tender for full details. ** To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_51379 As this is an Open procedure, Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities: ITT Code: itt_102390 Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack. Suppliers Instructions How to express interest in this Tender: 1. Register your company on the etenderwales portal (this is only required once) - Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk - Click the "Suppliers register here" link - Enter your correct business and user details - Note the username you chose and click "Save" when complete - You will shortly receive an email with your unique password (please keep this secure) - Agree to the terms and conditions and click "continue" 2. Express an Interest in the Project - Login to the portal with the username/password - Click the "ITTs Open to All Suppliers" link. (These are Invitation to Tender Documents open to any registered supplier) - Click on the relevant ITT to access the content. - Click the "Express Interest" button at the top of the screen - This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only) - Click on the ITT code, you can now access any attachments by clicking the ''''Buyer Attachments" on the left hand side of the screen 3. Responding to the tender - At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining) - You can now use the Messages function on to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on: - email: help@bravosolution.co.uk - Phone: 0800 368 4850/ Fax: 020 7080 0480 Tenders or Requests to Participate must be sent to: Official name: www.etenderwales.bravosolution.co.uk Postal Address: Carmarthenshire County Council will be conducting this procurement exercise through the Value Wales e-Tendering portal. This can be found at www.etenderwales.bravosolution.co.uk , all information may be downloaded and returned though this channel. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132419 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: Non Scored (WA Ref:132419) The buyer considers that this contract is suitable for consortia.