ID 4779419 - DfC - Housing Supply - Landlord Helpline Service

A Tender Notice
by DEPARTMENT FOR COMMUNITIES

Source
Find a Tender
Type
Contract (Services)
Duration
23.5 month
Value
£210K
Sector
BUSINESS
Published
29 Jun 2023
Delivery
To 22 Jul 2025 (est.)
Deadline
02 Aug 2023 14:00

Concepts

Location

Northern Ireland:

Geochart for 1 buyers and 0 suppliers

Description

The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice line will only be available to landlords/potential landlords within NI and for those landlords who reside outside of NI who are currently renting properties within NI. Further details are provided in the Specification Schedule.

Renewal Options

There shall be two optional extension periods of 12 months

CPV Codes

  • 79140000 - Legal advisory and information services
  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
  • 64222000 - Teleworking services
  • 72590000 - Computer-related professional services
  • 79315000 - Social research services
  • 64216100 - Electronic message services
  • 79510000 - Telephone-answering services
  • 79512000 - Call centre

Indicators

  • This is a one-off contract (no recurrence)
  • Options are available.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Contractors not delivering on contract requirements. is a serious matter. It means the public purse is not getting what it is paying for. If.. a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified.. time, they still fail to reach satisfactory levels of contract. performance, the matter will be escalated to senior management in CPD for.. further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be.. regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and the. their. place on the contract may be terminated. The issue of a Notice of unsatisfactory Performance will result in the contractor being. excluded. from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the. Northern. Ireland Procurement Policy for a period of twelve months from the date of issue of the Notice.

Reference

Domains