CR: Case Management Systems (CMS) improvement CF

Concepts

• information systems
• case management systems
• use of case management systems
• technical systems
• current providers of case management systems
• cms
• improvement
• local authorities
• social workers
• day-to-day work

Location

Description

Department for Education are looking for a provider to enhance the development and use of case management systems (CMS) in children's social care to enable social workers to spend more time with families. This contract is due to commence 1st September 2023 and will run until June 2024. Departmental research has concluded that technology used by social workers to record their work with children, support social workers in their day-to-day work, and collect statutory and local data could be improved or standardised. Whilst local authorities are responsible for funding and managing their digital estate, the department made a commitment in the recent Stable Homes, Built on Love strategy to improve case management systems to enable social workers to spend more time directly with children and families. To deliver this work, it is recognised that the successful bidder will need to work closely with the department, local authorities, other agencies involved in safeguarding, sector experts and membership bodies as well as current providers of case management systems to build a set of standards which can be applied across any Case Management Systems currently being used by social workers at an LA level.

CPV Codes

• 48810000 - Information systems
• 72220000 - Systems and technical consultancy services
• 72222300 - Information technology services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.