NHS SBS DIGITAL DICTATION, SPEECH RECOGNITION & OUTSOURCED TRANSCRIPTION SERVICES (SBS10505)

A Prior Information Notice
by NHS SHARED BUSINESS SERVICES LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£-£150M
Sector
TECHNOLOGY
Published
04 Jul 2023
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS SBS intends to put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. These include, but are not limited to existing manual transcription services and automated software and hardware based services that are made available by on premise, or cloud based IT solutions to provide these services. The Framework will also cover complimentary ancillary devices, and new services or devices that may become relevant over the lifetime of the Framework Agreement. Our Approved Organisation list can be found on: https://sbs.nhs.uk/proc-framework-agreements-support We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.

Lot Division

3 Outsourced Transcription

Services to provide transcription from digital data files to written copy (hard or soft) of the data. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/9423) expires on 15 June 2024. II.2.5) Award Criteria Price is not the only award criterion and all criteria will be stated in the procurement documents.
2 Digital Dictation (Fixed)

Capital purchase of hardware/software goods and services for Digital Dictation. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/9423) expires on 15 June 2024.
3 Digital Dictation (SaaS)

Pay-as-you-go/price per line cost or software subscription cost for Digital Dictation Services. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/9423) expires on 15 June 2024.
4 Speech Recognition (Fixed)

Capital purchase of hardware/software for additional or stand alone Speech and Voice recognition Services, including ambient and natural language processing technologies. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/9423) expires on 15 June 2024. II.2.5) Award Criteria Price is not the only award criterion and all criteria will be stated in the procurement documents.

CPV Codes

  • 72212314 - Voice recognition software development services
  • 32332100 - Dictating machines
  • 32342450 - Voice recorders
  • 32344110 - Voice-logging system
  • 48311000 - Document management software package
  • 48314000 - Voice recognition software package
  • 48317000 - Word-processing software package
  • 48517000 - IT software package
  • 48900000 - Miscellaneous software package and computer systems
  • 72261000 - Software support services
  • 72500000 - Computer-related services
  • 79550000 - Typing, word-processing and desktop publishing services

Indicators

  • Restrictions apply to the lot award allocation.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This Prior Information Notice (PIN) is to signal an intention to commence market engagement with those within the Digital Dictation, Speech Recognition & Outsourced Transcription market. If you wish to participate please complete and return the RFI (Request for Information) that can be obtained by emailing nsbs.digital@nhs.net . Please return completed forms direct via e-mail to nsbs.digital@nhs.net by 5.00pm on Friday the 4th of August 2023. NHS Shared Business Services Limited (NHS SBS) reserves the right to withdraw this notice at any time. NHS SBS is not bound to accept any proposals submitted by Bidders and is not liable for any costs incurred as a result of Bidders engaging with this process. This early market engagement exercise does not guarantee that a Procurement will take place and NHS SBS reserves the right to defer from any Procurement entirely. NHS SBS intends to hold market engagement sessions during July and August 2023 with industry experts and suppliers interested in potentially bidding for the resulting Framework, please note, we will not review any RFI's received following these dates. The value in II.1.5 is an indicative value over 4 years from 17 June 2024. The date in II.3) is the estimated date of publication, please monitor Find a Tender Service https://www.find-tender.service.gov.uk/Search for the publication of the relevant high value contract notice.

Reference

Domains