Self-Neglect and Hoarding Support - Framework Agreement

Concepts

• norwich
• welfare services
• waveney
• additional support
• hoarding support - framework agreement
• self-neglect
• broad range of support
• complex self-neglect
• right type of support
• best support people

Location

Description

Norfolk and Waveney ICS wish to establish a Framework Agreement. We are seeing a high number of referrals into multiple services for individuals living with complex self-neglect and/or hoarding challenges. This has highlighted the opportunity to provide additional support to specifically meet the needs of these individuals. Providers should have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. We are interested in a range of approaches to different aspects of this work, including short- and longer-term approaches and small- to larger-scale tasks.

Total Quantity or Scope

We are seeking to establish a Framework Agreement to deliver support and practical help to people with self-neglect and hoarding. Partners in Norfolk and Waveney have been working together to identify the prevalence of this issue and to understand the right type of support to meet people’s needs and improve safety, without causing more trauma to the person and their families. We would like to be able to provide a diverse and broad range of support to ensure any offer is personalised and achieves the best outcomes for the person. This framework agreement has been developed to support this work, to ensure we can work closely and effectively with a range of suitable providers as part of a wider partnership to best support people. We are looking for providers of any size interested in self-neglect and hoarding, providing any of the following services: • Decluttering and organisation• Cleaning• Clearance• Management of biohazardous wasteProviders should have a non-judgmental, compassionate nature, incorporating an understanding of trauma and its impact on the person's ability to manage their belongings, home, and their environment. … Additional information: The initial term is for 4 years with the option to extend by up to a further 6 years. The value given is for the 10 year maximum term.

Award Criteria

CPV Codes

• 85312400 - Welfare services not delivered through residential institutions
• 85000000 - Health and social work services
• 90911000 - Accommodation, building and window cleaning services
• 90510000 - Refuse disposal and treatment
• 85312310 - Guidance services

Indicators

• This is a recurring contract.
• Renewals are not available.

Legal Justification

This framework agreement is being awarded under the Light Touch Regime and the Council is using the flexibility which this allows, to have a longer term and also to re-open the framework agreement to new providers periodically

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +448442728810 or emailing support@in-tend.co.uk