Decriminalised Parking Enforcement Services

Concepts

• parking enforcement
• irvine
• north ayrshire council
• parking enforcement services
• provision of a decriminalised parking enforcement service
• decriminalised parking enforcement services
• off street parking restrictions
• parking services
• parking enforcement service
• own parking attendants

Location

North Ayrshire

Description

North Ayrshire Council (“NAC”) is seeking to procure the provision of a Decriminalised Parking Enforcement Service. NAC will be recruiting our own parking attendants therefore this requirement is for the administrative support and provision of decriminalised traffic and parking enforcement services for on and off street parking restrictions and Traffic Regulation Orders within the North Ayrshire Council boundary.

Total Quantity or Scope

The successful service provider shall be responsible for: PCN processing & back-office operation Provision of a cloud-based recording system for PCNs PCN Payment Processing Notices to Owners (Pre & Post) Charge Certificates Debt recovery Call Handling Complaint Handling General correspondence Supply of IT equipment & connectivity Parking & Bus Lane Tribunals Scotland

Renewal Options

The contract period once fully setup will be for 3 years from operational commencement with the option to extend for upto an additional 24 month period at NAC’s sole discretion.

Award Criteria

CPV Codes

• 98351110 - Parking enforcement services
• 63712400 - Parking services

Indicators

• This is a recurring contract.
• Options are available.
• Renewals are available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 24160. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Community benefits will be required on a mandatory basis for: - Employment - Employability & Skills - SMEs - TSOs - Education - Community Wish List (http://northayrshire.community/community-benefits-wishlist- application-form/) (SC Ref:733774)