On-Call Staff Rostering System

Concepts

• cambuslang
• information technology software
• roster management system
• on-call staff rostering system
• maintenance of the current duty system
• key system
• new system
• on-call staff roster management system support
• critical need
• software support

Location

Throughout Scotland

Description

On-Call Staff Roster Management System Support and Maintenance including the provision of potential additional licenses

Total Quantity or Scope

The roster management system is utilised by approximately 3600 operational employees throughout the whole of SFRS and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is in the process of finalising its specification prior to commencing competition for a new service. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a new system has been procured and implemented to ensure operational effectiveness.

Award Detail

Renewal Options

Potential for futureproofing via additional licenses

Award Criteria

CPV Codes

• 72267100 - Maintenance of information technology software
• 72261000 - Software support services

Indicators

• Options are available.

Legal Justification

The roster management system is utilised by approximately 3600 operational employees throughout the whole of the Service and is a key system to ensuring that every shift has the appropriate number of personnel and skills on duty to crew appliances. The Service is now finalising its requirements in relation to a new Duty Management system with the view to commencing competition within the next three months. In the interim, there is a critical need to continue with the support and maintenance of the current duty system until such time as a

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** (SC Ref:739180)