NHS West Yorkshire ICB System Coordination Centre

Concepts

• icb
• wakefield
• office support
• west yorkshire system coordination centre
• times of exceptional system pressure
• nhs west yorkshire icb system coordination centre
• key systemic issues
• additional system calls
• co-ordinate system response
• west yorkshire icb

Location

West Yorkshire:

Geochart for 1 buyers and 0 suppliers

NHS West Yorkshire Integrated Care Board

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

West Yorkshire ICB is seeking a provider to deliver the Out of Hours element of the West Yorkshire System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required.

Total Quantity or Scope

West Yorkshire ICB is seeking a provider to deliver the Out of Hours element of the West Yorkshire System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required. The contract will be for 3 years and proposals are sought in the region of £160k per annum with a maxiumum financial cap of £200k per annum. Bids excess of the financial cap will be disqualified. The SCC will co-ordinate system response to the emergency care pathway using the OPEL Framework 23/24 alongside local provider and ICS surge policies. This framework contains specified and incremental core actions for the SCC at each OPEL level. The SCC is responsible for the tactical co-ordination of integrated planned and unplanned interventions across the ICS on key systemic issues that influence patient flow. Key surrogate markers of impact include: • Supporting ambulance Trust emergency response times to communities. • Safety of emergency departments (ED) and subsequent capacity to achieve timely ambulance handover and time to treatment (TTT). • Achieving safe levels of discharge from acute (adult & paediatric), mental health and community providers to meet forecast demand. SCCs will utilise its unique position within the ICS to support with proactive management of operational pressures and risks, including timely sharing of emerging issues and risk mitigation. The SCC should also utilise historical data trends to risk assess and validate local assurance submissions with regard to planning for events that require specified operational planning. Further Information is avaialble in the Invitation Documentation which can be downloaded from the e-procurement portal as previosuly stated in this notice.

CPV Codes

• 79500000 - Office-support services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** A bidder event will be held via Microsoft Teams at 13:00 on Tuesday 8th August 2023. This will be an opportunity for bidders to ask questions about the procurement and see a demostration of the e-procurement portal where tenders must be submitted. If you would like to attend this bidder event please email your name, organisation and contact details to wyicb-leeds.prmbu@nhs.net. The event may be recorded for those unable to attend.