ID 4321217 - DfE - CITBNI - Replacement of Computer Information System

Concepts

• information technology
• belfast
• cis
• current computer information system
• computer support
• computerised information system
• assessment of the current system
• present system
• current system
• id 4321217 - dfe - citbni - replacement of computer information system

Location

Northern Ireland

Description

CITB NI relies heavily on its current computer information system (CIS) for the efficient and effective administration of employer levies, grants and training course bookings. As the present system was developed 15+ years ago, it was decided that an assessment of the current system and its associated support and maintenance requirements should be carried out. Following a high-level Business and User Requirements review followed by the compilation of a detailed Statement of Requirements document it was apparent that both user requirements and technology have changed considerably since the current system was initially developed. It is now essential that the current application is replaced with a new up-to-date version which meets current and anticipated future needs. As a result, CITB NI requires a Contractor to design, develop and deploy a cloud based computerised information system that can be utilised by both CITB NI staff and external users (e.g., Employers, Industry Bodies and Customers). All forms of external user communications must be managed via an improved employer/customer portal. The appointed contractor will also be responsible for data migration, hosting, support and maintenance and staff training. See document entitled “ID 4321217 – Specification Schedule” for full details of the requirement.

Award Detail

Renewal Options

This Contract is for an initial period of 4 years with the option to extend for 2 further periods of 3 years each.

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72600000 - Computer support and consultancy services
• 72230000 - Custom software development services
• 48000000 - Software package and information systems
• 48600000 - Database and operating software package
• 48800000 - Information systems and servers

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Contract Monitoring. The successful Contractor’s performance on this Contract will be managed as per the specification and regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach. satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and this Contract may be terminated. A central register of such Notices for supplies and services contracts will be maintained and published on the CPD website. Any Contractor. in receipt of a Notice of Unsatisfactory Performance will be required to declare this in future tender submissions for a period of three years from the date of issue of the Notice. It may also result in the Contractor being excluded from all procurement competitions being undertaken by Centres of Procurement expertise on behalf of bodies covered by the Northern Ireland Procurement Policy.