Resident Satisfaction Surveys

A Pipeline Notice
by LONDON BOROUGH OF EALING

Source
Contracts Finder
Type
Potential Framework ()
Duration
5 year
Value
£300K-£343K
Sector
PROFESSIONAL
Published
05 Sep 2023
Delivery
01 Sep 2023 to 31 Aug 2028
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Ealing Council is awarding this contract to measure the satisfaction of its social housing residents (tenants and leaseholders) with the council housing services. The supplier is to survey all residents annually on specific "Tenant Satisfaction Measures" and a sample of residents more regularly after service interactions with the Housing Department (following repairs, planned works etc). The contract is for both the annual satisfaction survey and transactional satisfaction surveys.

Total Quantity or Scope

YEAR: 2023/2024; BUDGET: 68,575.00

CPV Codes

  • 79300000 - Market and economic research; polling and statistics

Indicators

  • Contract is suitable for SMEs.

Reference

Domains