Locality and Intensive Family Support Services
A Prior Information Notice (Social)
by GLASGOW CITY COUNCIL
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 7 year
- Value
- £50M
- Sector
- HEALTH
- Published
- 08 Sep 2023
- Delivery
- To 19 Mar 2031 (est.)
- Deadline
- 18 Oct 2023 12:00
Concepts
Location
Glasgow
2 buyers
- Glasgow City Council Glasgow
Description
Providers of the Locality and Intensive Family Support Services will support the aims and objectives of the Services by: - Providing holistic, nurturing and relationship-based family support, where every child and young person is supported to achieve their full potential by adopting a strengths-based and rights-enabling approach that focuses on individual and family assets. - Supporting meaningful partnership working and collaborative problem solving by seeing families as experts in their own lives. - Listening to what families are saying, what they say they need and how they want to achieve it, and work in partnership with them to identify supports and solutions that can help. - Working with children, young people, their parents, brothers and sisters, and wider family members as appropriate, to provide practical and emotional support. This will include tailored intervention with holistic, wraparound scaffolding and provision of timely, responsive, and flexible supports to meet the individual needs of the whole family. - Committing to tackling financial exclusion and viewing families’ pressures and stressors through a poverty and trauma-informed lens, contributing to reducing social inequalities and helping families to connect with supports within their neighbourhoods. - Building on individual and family community networks, supporting long-term resilience and meaningful change to improve wellbeing and deliver positive, lasting outcomes for families that will allow them to confidently move on from the service. - Being empathic and enabling, by asking, ‘What will it take to keep this family together?’ and ‘What can I do to support this family today?’ - Providing support to every child, young person, and family to help them contribute positively to their communities throughout their lives. - Continuing to develop the service collaboratively with stakeholders and in particular by embedding the successful elements of the current service into a model of practice. This framework contract is expected to run for four (4) years, commencing 28/06/2024 and ending on 27/06/2028. The council will have an option to extend the contract for a period of two (2) years and then also a further one (1) year, up to 27/06/2031. Extensions will be exercised by the Council serving notice to extend on the Bidder in accordance with the Council’s Terms and Conditions. The Contract Value is estimated for the maximum contract period, including extensions, of up to 7 years. Bidders can bid for 1 lot, multiple lots or all lots.
Lot Division
| 1 | Locality Family Support Services North West Glasgow
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday. To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. |
| 2 | Locality Family Support Services North East Glasgow
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday. To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. |
| 3 | Locality Family Support Services South Glasgow
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday. To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. |
| 4 | Intensive Family Support Service Glasgow Citywide
The Intensive Family Support Service is citywide and supports families with young people from age 12 up until their 18th birthday. To assist the GCHSCP to deliver the Intensive Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. |
| 5 | Additional Family Support Services
Lot 5 is new and there are no existing providers. Lot 5 is in place to allow for allocation of any additional funding made available during the lifetime of the contract, to contract for additional family support type services, and for additional capacity where this cannot be met in lots 1-4. Scope to be determined at time of call off. Bidders at the technical evaluation stage for Lot 5 must achieve a minimum average score of 60% of the maximum unweighted score available across all the technical quality questions. Bidders who fail to meet this will be excluded. At the end of Year 3, Lot 5 only, will be re-opened. This will allow new entrants and providers previously unsuccessful in being awarded to the Framework to bid to be added to Lot 5. Advance notice of the Framework re-opening will be given via Public Contracts Scotland, Prior Information Notice 8 weeks in advance of the anticipated re-opening dates. |
CPV Codes
- 85300000 - Social work and related services
Indicators
- Bids should cover one or more lots.
- Bids should cover the whole contract.
- Performance considerations apply.
- Staff qualifications are relevant.
Other Information
Cont. from VI.3.PASS/FAIL Polices as detailed in the ITT. Financial Viability- Bidders must provider 3 years audited accounts (or financial statements where there is no requirement to submit audited accounts to Companies House) and complete a Financial Viability Template. Failure to pass financial checks and provide any of the requested information will result in your bid being excluded. Health and Safety The Bidder may already hold the updated UKAS accredited OHSMS ISO45001 certificate or be evaluated in a member scheme of the Safety Schemes in Procurement (SSIP). Where bidders have this certification, they should provide the relevant information. Where the Bidder does not satisfy the above certification, they will require to complete the full Council’s Health & Safety Vetting Questionnaire and supporting documentation. The bidder confirms they already have or can commit to obtain and have in place these levels of insurance cover should the bidder be awarded the contract: Insurance for Lots 1-4 is Employer’s Liability insurance to the value of at least TEN MILLION POUNDS STERLING in respect of any one event and unlimited in the period. Public Liability insurance to the value of at least FIVE MILLION POUNDS STERLING in respect of any one event and unlimited in the period. Abuse cover to the value of at least FIVE MILLION POUNDS STERLING in respect of any one claim, without limit to the number of claims or; Abuse cover to the value of at least TEN MILLION POUNDS STERLING in respect of any one claim, and in the aggregate. The policy must be arranged on a ‘claims occurring’ basis. Cover arranged on a claims made basis will not be accepted by Glasgow City Council. Motor Insurance – Bidders who have motor vehicles which are used in the provision of their Services must maintain adequate vehicle insurance cover in respect of such vehicles. Bidders shall take out and maintain, throughout the period of the contract and for a period of three years thereafter, Professional Indemnity insurance to the value of at least TWO MILLION POUNDS STERLING in respect of each claim and in the aggregate. Lot 5 bidders must commit to obtain the following, as a minimum, for any call off contracts: Employer’s Liability Insurance, Public Liability Insurance and Abuse Cover to the same levels as required for Lots 1-4. Additional insurances for Lot 5 will be determined at the point of Mini-Competition. Bidders must complete certificates as per tender documentation Community Benefits Bidders are required to provide information on the Community Benefits they will provide should they be successfully awarded. Bidders must review and populate the Community Benefits Menu to reflect the type and volume of Community Benefits outcomes which they will provide and supporting methodology information for each area identified in the Menu. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... Full details of this Tender requirements and all associated documents will be available on Public Contracts Scotland Tender under Project_25020. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 25020. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 The Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason: Contract divided into lots and lot 5 allows for multiple bidders. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Further details on requirements in the tender documents (SC Ref:743294)
Reference
- FTS 026560-2023