RESPONSIVE MAINTENANCE, VOID PROPERTY WORKS, PLANNED MAINTENANCE AND COMPLIANCE WORKS

Concepts

• repair and maintenance
• belfast
• installation work
• tiling work
• planned maintenance
• responsive maintenance and void property works
• remedial works
• planned maintenance and compliance works
• void
• maintenance

Location

Belfast

Description

Alpha Housing NI Ltd own and manage general needs, sheltered and supported dwellings located throughout Northern Ireland. Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives. The quality of the works they provide is therefore of paramount importance in ensuring customer safety and customer satisfaction in the services to be delivered. They are seeking to appoint a Contractor to deliver Responsive Maintenance and Void Property Works, Planned Maintenance, Aids and Adaptations and Compliance Works to the highest possible standards and who have a proven track record in the delivery of these services. The successful Provider must be able to show a commitment to providing effective services that provide value for money and demonstrate a commitment to addressing social inclusion. The Contract will be for an initial 3 years with an option for two further extension each of 2 years up to a maximum of 7 years.

Total Quantity or Scope

Alpha are seeking to appoint a Provider to provide Responsive Maintenance and Void Property Works including emergency callouts arising during the working day and out of hours emergency callouts together with the servicing, repairs and installation works to includes but is not limited to the inspection, servicing, testing and certification of gas and oil boiler installations and microgeneration appliances breakdown callouts, repairs and maintenance to domestic and domestic used in communal environment gas and oil central heating installations including electric heating and microgeneration appliances and installations, renewal of domestic and domestic used in communal environment gas and oil boilers, pumps, controls etc., and new or renewal central heating installations together with domestic electrical testing and remedial Works to their various dwellings, estates and schemes (984 dwellings) located in Northern Ireland. The total portfolio is predominately in 41 sheltered housing and similar schemes. Alpha reserves the right to add additional services of a similar nature throughout the duration of the Contract, subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Units and schemes may be added or deleted from the housing stock both prior to tender and during the contract period in accordance with Alpha's future development and acquisitions/disposals programmes. The proposed initial contract period will be 3 years commencing on or before the 1st April 2024, with an option at Alpha's sole discretion to extend the service period by two further period each of 2 years up to a maximum total duration of 7 years. The contracts will be subject to provisions for earlier termination including a break clause, and annual renewals based on meeting and maintaining Key Performance Indicators. The Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to Alpha and their residents and must be responsive to achieve collaborative working practices, innovation and continuous improvement, The Contract will be based on a NHF Form of Contract 2023 incorporating aspects of the M3NHF Schedule of Rates Documentation: Responsive Maintenance and Void Property Works and Heating Services Version 8, Technical Specification and Price Framework Rules. Alpha cannot guarantee the extent or value of any works that may be awarded to the Contractor. For Further details refer to the ITT and Specification documentation.

CPV Codes

• 50000000 - Repair and maintenance services
• 45331000 - Heating, ventilation and air-conditioning installation work
• 45421151 - Installation of fitted kitchens
• 45431000 - Tiling work
• 45440000 - Painting and glazing work
• 50510000 - Repair and maintenance services of pumps, valves, taps and metal containers
• 50710000 - Repair and maintenance services of electrical and mechanical building installations
• 50720000 - Repair and maintenance services of central heating

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

All documentation can be downloaded from https://etenders.rand-associates.co.uk, etenders@rand is Rand Associates Consultancy Services Ltd's e-procurement portal (the "Portal") for downloading/submission of Procurement and Tender documentation and communicating requests for and responses to clarification. All requests for Procurement documentation, communications and submission of Tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk. After creating an account on etenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in , users will need the following code to register for their Tender Documentation: ALNI1001 All documentation can be downloaded from https://etenders.rand-associates.co.uk, etenders@rand is Rand Associates Consultancy Services Ltd's e-procurement portal (the "Portal") for downloading/submission of Procurement and Tender documentation and communicating requests for and responses to clarification. All requests for Procurement documentation, communications and submission of Tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk. After creating an account on etenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in , users will need the following code to register for their Tender Documentation: ALNI1001 Bidders may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear. All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 17:00 on 28th September 2023. This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. It is the Bidder's responsibility to regularly monitor communications raised and issued through the Portal. Response to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all economic operators through the Portal secure email messaging system. The identity of the Bidder seeking clarification will not be disclosed to other Bidders. When uploading Tender documentation , Bidders must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc., as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. DO NOT wait until too near the closing time on the return date. The closing deadline for uploading completed tender submissions is 9th October 2023 at 15:00. Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline. Tender submissions and supporting documents will be visible to Alpha and Rand Associates Consultancy Services Ltd only after the closing deadline. Should Bidders have any queries or experience difficulties with the registration or download/upload system they should contact the eTenders@Rand helpdesk by sending an email to eTenders@rand-associates.co.uk. Alpha reserve the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the works at its sole discretion. Alpha shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt , all costs incurred by any applicant and/or tenderer before signature of any contract with Alpha shall be incurred entirely at that applicants/tenderer's risk. The subject matter of the contract has been scoped to take into account the priorities of Alpha relating to economic, social and environmental well-being. These are described in the Procurement Documents. Alpha reserves the right to procure similar or identical works outside of the proposed Contract. A Contract will not be binding until it has been signed and dated by authorised representatives of both parties.