Security System Maintenance

Concepts

• security equipment
• stepps
• repair and maintenance
• security system maintenance
• security alarm system maintenance
• security system equipment
• master data base system
• other ids systems
• conventional intruder detection systems
• alarm maintenance

Location

SCOTLAND

Description

Maintenance of security alarms to ensure operational water assets are protected.

Total Quantity or Scope

Scottish Water is looking to partner with an alarm maintenance industry specialist supplier to ensure that its operational water assets are protected throughout its operating area. The principal objectives of this framework are: •To implement a pan-Scotland annual maintenance regime for: oScottish Water operational assets which have been installed with the Sentinor ‘WATERCRESS’© security system (consisting of analyser/control panel; seismic sensors) and matched non-system sensors. •To implement a pan-Scotland annual maintenance regime for: oSpecified Scottish Water operational assets which have been installed with the Cortech DATALOG© 5/MV security management system. oScottish Water operational assets which have been installed with conventional intruder detection systems (consisting of control panel (mostly Honeywell ‘Galaxy’©) and matched sensors). oScottish Water operational assets which have been installed with a variety of fence-mounted perimeter intrusion detection systems; predominantly, Southwest Microwave Intrepid II. oScottish water operational assets which have been installed with an electronic access control system (Honeywell Win-Pak). •To implement a pan-Scotland reactive maintenance response for the above systems such that all faults on security system equipment affected by this contract are attended to within a specified time of the breakdown being reported to the supplier and, where achievable, rectified within the same period. Specifically: oFor specified sites (mostly based on Cortech DATALOG© 5/MV security management integration software) the reactive response time will be 4 hours. oScottish water operational assets which have been installed with an electronic access control system (Honeywell Win-Pak); and master data base system. oFor WATERCRESS©, other IDS systems and PIDs. Response Times: Pan-Scotland 1 working day with the following exceptions: Orkneys & Shetlands; Inner and Outer Hebrides (48-72 hrs). The supplier must demonstrate prior practical multi-site experience of conducting security system maintenance in accordance with manufacturers’ schedules of maintenance tasks. The supplier must demonstrate practical multi-site experience with the installation, maintenance and operation of the Sentinor ‘WATERCRESS’© system. The supplier must demonstrate practical multi-site experience with the installation, maintenance and operation of the Cortech ‘DATALOG’© 5/MV system. Ideally, suppliers should have experience of working within the water services industry, preferably with practical experience of working over live water assets. Suppliers must have all engineering maintenance technicians screened to BS 7858 or UK Government National Security Vetting procedures prior to the start of the contract and throughout the life of the contract. Suppliers must hold and commit to retaining for the length of the framework, NSI Gold for all the following areas: ‘Electronic Security Systems’ (Intruder Alarm, CCTV and Access Control). Suppliers must demonstrate they have extensive experience with BSEN50131 compliant Intruder Detection Systems. Suppliers must have on-going experience with Cortech Datalog 5/MV security management systems; including ability to provide Cortech drawings/editing updates. Suppliers must have on-going experience with fence-mounted PIDS; specifically South West Microwave. All engineers working on Scottish Water’s security systems must hold a valid Energy and Utility Skills Register’s EUSR and Scottish Water DOMs registration. Failure to hold a valid registration will prevent access to operational sites (and systems). In addition to the above, all engineers must also hold a National Water Hygiene Card (HYCOP) due to the engineers working on SW clean water assets. The requirement encompasses various opportunities for efficiency; consolidation and optimisation which exist within the business. Suppliers should have a good understanding of any practices required to support a safe and environmentally friendly service and be able to ensure that these obligations are met at all times. In addition, we welcome and recognise flexible and innovative proposals that seek to reduce our operating costs and improve efficiencies relating to security alarm system maintenance, general maintenance downtime and any untargeted costs associated with alarm maintenance. Scottish Water currently operates on a systems platform that is not integrated internally or linked to the supply base and therefore seeks to address this through the possible utilisation of the supplier’s system and IT capabilities. It is essential that Scottish Water can understand its true whole life cost for each site which should be transparent in nature and fully open for discussion. Suggestions are welcome from suppliers with regard to how this can be successfully achieved.

CPV Codes

• 50610000 - Repair and maintenance services of security equipment

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Financial restrictions apply.
• Performance considerations apply.
• Award on basis of price and quality.

Other Information

The PQQ documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the Response Manager section using the following Access Code: Scottish Water will not accept the SPD. We will only accept a completed Scottish Water PQQ document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the FTS Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://scottishwater.delta-esourcing.com/tenders/UK-UK-Stepps:-Repair-and-maintenance-services-of-security-equipment./89KD5E2KF3" target="_blank">https://scottishwater.delta-esourcing.com/tenders/UK-UK-Stepps:-Repair-and-maintenance-services-of-security-equipment./89KD5E2KF3 To respond to this opportunity, please click here: <a href="https://scottishwater.delta-esourcing.com/respond/89KD5E2KF3" target="_blank">https://scottishwater.delta-esourcing.com/respond/89KD5E2KF3 GO Reference: GO-2023911-PRO-23844736