Finance System Support

A Tender Notice
by SENEDD CYMRU / WELSH PARLIAMENT

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
340K
Sector
TECHNOLOGY
Published
11 Sep 2023
Delivery
To 10 Jan 2029 (est.)
Deadline
11 Oct 2023 10:00

Concepts

Location

Cardiff Bay

Geochart for 2 buyers and 0 suppliers

Description

The Senedd has a requirement to put in place a support contract to cover a variety of areas of its’ Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

Renewal Options

January 2034, unless the extension option is not taken up and it will therefore be January 2029

Award Criteria

Experience of Supporting Business Central 45.0
Service Levels 10.0
Added Value 5.0
PRICE 40.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • An E-Catalogue is required.
  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Renewals are available.
  • Performance considerations apply.
  • Award on basis of price.

Other Information

Suppliers will need to be registered on the Bravo Solution portal in order to obtain the Pre-Qualification Questionnaire (PQQ) and view the supporting Procurement documents. If you are not already registered you can register by going to www.etenderwales.bravosolution.co.uk. It is free to register on this portal. Once registered:- - Click the 'Open Access PQQs' link - Click on the relevant PQQ to access the content (pqq_33463 - Finance System Support) - Click the 'Express Interest' button in the 'Actions' box on the left-hand side of the page. This will move the PQQ into your 'My PQQs' page - Click on the PQQ code. You can now access any attachments by clicking the 'Settings and Buyer Attachments' in the 'Actions' box - You can now choose to 'Reply' to the PQQ and submit your response Please note that the Procurement documents will be uploaded into the 'Supplier Attachments' area under 'Settings' for all suppliers to view. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=134594 (WA Ref:134594)

Reference

Domains