East of England Region Home Oxygen Service

A Tender Notice

Find a Tender
Contract (Services)
7 year
03 Oct 2023
To 12 Mar 2031 (est.)
06 Nov 2023 12:00



East of England Region, including: Hertfordshire & West Essex; Mid & South Essex; Suffolk & North East Essex; Norfolk & Waveney; Cambridgeshire & Peterborough; and Bedfordshire, Luton & Milton Keynes

Geochart for 7 buyers and 0 suppliers


This tender opportunity pertains to a Home Oxygen Service. NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the host commissioner on behalf of the 5 commissioning partner organisations across the East of England region. Hereafter all references to the Authority incorporates these organisations: NHS Hertfordshire and West Essex ICB, NHS Mid and South Essex ICB, NHS Suffolk and North East Essex ICB, NHS Norfolk and Waveney ICB, NHS Cambridgeshire and Peterborough ICB, and NHS Bedfordshire, Luton and Milton Keynes ICB.

Total Quantity or Scope

The Home Oxygen Service will comprise of the following components: (a) Responding to Home Oxygen Order Forms (HOOFs) for the Installation and Supply of Equipment, including identifying and providing the agreed equipment, facilities and services required to meet all the requirements set out in the contract and the Home Oxygen Service Specification. (b) The ongoing risk assessments and servicing of equipment. (c) The removal of Equipment for deducted patients E.g., upon request from a clinician (i.e., Relocation, safety incidents or deceased patients). (d) Proactively checking for deceased patients and remove from the billing reports. (e) Routinely recording electricity usage during risk assessment / servicing visits. Identifying and processing the re-imbursement of electricity costs. (f) Providing business management information as set out within the Contract. (g) Installation of equipment and the provision of consumables related to home oxygen supply to service users. (h) Provision of a portal which complies with the minimum requirements set out within the Portal Service Specification contained within the tender documents. (i) The service will be delivered 7 days a week to support patients being discharged from hospital during weekends and bank holidays and reduce the requirement for urgent 4-hour Home Oxygen Order Forms (HOOFs). Further information also provided in section VI.3. To express an interest in tendering for this service and access the Invitation to Tender (ITT) documents and all other information concerning the procurement, please go to: https://attain.bravosolution.co.uk/web/login.html Click on 'Register' and follow the on screen instructions. Responses must be fully completed and submitted exclusively via the Jaggaer e-Procurement Portal no later than 12:00 noon on 6 November 2023.

Renewal Options

Service reviews will be undertaken regularly, in order to determine any relevant renewal. The contract term will be for an initial 84 months, with the option to extend by a further 36 months. The contract term will be for an initial 84 months, with the option to extend by a further 36 months. You are advised that the £67,388,185 value relates to the 10 years (7 years plus option to extend by a further 3 years). The maximum contract value for the 7 year contract is £46,025,686. The above figures are inclusive of annual population growth, inflation, efficiency and convergence.

CPV Codes

  • 85111700 - Oxygen-therapy services
  • 24111500 - Medical gases
  • 24111900 - Oxygen
  • 33157000 - Gas-therapy and respiratory devices
  • 33157110 - Oxygen mask
  • 33157200 - Oxygen kits
  • 33157400 - Medical breathing devices
  • 33157810 - Oxygen therapy unit
  • 42996600 - Oxygenation equipment
  • 44611100 - Air cylinders
  • 44611110 - Compressed-air cylinders
  • 44611200 - Breathing apparatus
  • 44612100 - Gas cylinders
  • 85141210 - Home medical treatment services


  • Bids should cover the whole contract.
  • This is a recurring contract.
  • Options are available.
  • Renewals are available.
  • Financial restrictions apply.
  • Performance considerations apply.
  • Professional qualifications are sought.
  • Award on basis of price and quality.

Other Information

The Authority hereby invites suitably qualified service providers to submit tenders for the provision of a Home Oxygen Service across the East of England Region. Further information can be found at sections II.2.4 and VI.3. See VI.3) Additional information The closing date for submitting completed Invitation to Tender (ITT) Responses is 12:00 noon on 6th November 2023. It should be noted that the dates are expected dates at the time of issuing this ITT Process Overview and may be subject to change. During the ITT, Bidders will be required consider the implications and codes of practice relating to TUPE implications for staff. The Authority will endeavour to facilitate the transfer of data where relevant and lawful. Bidders are will be required to make their own assessment of whether TUPE applies and the consequences of TUPE. The Authority may wish to introduce additional and/or expand the Service during the lifetime of the contract (“Contract modification(s)”. Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority and / or other Contracting Authorities, as named in the Contract Notice. To this end, providers should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation to the contract to include, but not limited to, additional modalities and warmed air dehumidifier services in accordance with Regulation 72 (1) (a) of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). Disclaimer: The Authority shall not be responsible for any costs or expenses incurred by respondents to this procurement in preparing and/or submitting such responses. To access the procurement documentation, please go to the Attain eProcurement Portal (Bravo powered by Jaggaer) at: https://attain.bravosolution.co.uk Click on 'Register here' and follow the on-screen instructions. You can access the ITT: 'itt_136 - East of England Home Oxygen Service' by clicking on the link called 'View current opportunities' on the Home Page. Please note that the tender will not be accepted by any means other than through the Attain e-Procurement Portal. Should you require any information regarding this ITT please contact the email address available in this Contract Notice.