COV - Family Hub AI digital solution

A Tender Notice
by COVENTRY CITY COUNCIL

Source
Find a Tender
Type
Contract (Goods)
Duration
15 month
Value
£350K
Sector
TECHNOLOGY
Published
04 Oct 2023
Delivery
02 Jan 2024 to 31 Mar 2025
Deadline
06 Nov 2023 12:00

Concepts

Location

Coventry:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance. Please see the Invitation to Tender documents for further information.

Renewal Options

5 x 1 year renewals to be included in the contract.

CPV Codes

  • 48000000 - Software package and information systems

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains