ID 4692815 DfE - Tourism NI - Consumer Sentiment Research

Concepts

• belfast
• survey services
• market research
• survey design
• public opinion polling
• customer survey

Location

Northern Ireland:

Description

Tourism Northern Ireland (Tourism NI) is responsible for the marketing of Northern Ireland (NI) as a tourist destination to domestic tourists (from within NI) and visitors from the Republic of Ireland (ROI). Under the Tourism NI Operating Plan (2023/24), the Insights and Intelligence Service (IIS) is tasked with delivering a robust evidence base for Tourism NI, industry and stakeholders to help inform policy and strategy development and operational decisions. Within Tourism NI, the IIS is responsible for providing internal and external stakeholders with robust and relevant research, intelligence, and information to support the growth of the NI tourism industry via robust, analysis and insight into how such issues affect NI and ROI consumers. See ID 4692815 Specification document for further information.

Total Quantity or Scope

Additional information: The estimated total contract value in II.2.6 is a maximum estimated figure for the entire duration of the contract. There is no guarantee of work spend given. Options will align with budgets which are subject to confirmation and approval by Tourism NI and are not guaranteed.

Renewal Options

This contract is an ongoing requirement for TNI and may be subject to renewal after the current contract expires.

Award Criteria

CPV Codes

• 79311000 - Survey services
• 79310000 - Market research services
• 79311100 - Survey design services
• 79320000 - Public-opinion polling services
• 79342310 - Customer survey services

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are available.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Contract Monitoring. The successful contractor’s performance on the contract will be. regularly monitored. Contractors not delivering. on contract requirements is a serious. matter. It means the public purse is not getting what it is paying for. If a contractor fails to. reach. satisfactory levels of contract performance they will be given a specified time to. improve. If, after the specified time, they still fail to. reach satisfactory levels of contract. performance, the matter will be escalated to senior management in CPD for further action. If. this. occurs and your performance does not improve to satisfactory levels within the. specified period, this can be considered grounds for. termination of the contract at your. expense as provided for in the Conditions of Contract. In lieu of termination, CPD may issue a. Notice. of Written Warning or a Notice of Unsatisfactory Performance. A supplier in receipt. of multiple Notices of Written Warning or a Notice of. Unsatisfactory Performance may, in. accordance with The Public Contracts Regulations 2015 (as amended) be excluded from. future public. procurement competitions for a period of up to three years. The Authority. expressly reserves the. rights:. (I) not to award any contract as. a result of the procurement. process commenced by publication of this notice; (II) to make whatever changes it may see. fit to the content. and structure of the tendering Competition; (III) to award (a) contract(s). in respect of any part(s) of the services covered by this notice; and. (IV) to award contract(s). in stages. In no circumstances will the Authority be liable for any costs incurred by. candidates.