Public Perception Survey Services

Concepts

• survey services
• stafford
• survey design
• survey conduction
• telephone survey
• survey analysis
• customer survey
• customer satisfaction survey
• representative telephone surveys
• rescue service

Location

Staffordshire

Description

The Authority and specifically the Staffordshire Commissioner's Office (SCO), Staffordshire Police, and Staffordshire Fire and Rescue Service are procuring services which will support its public perception and confidence work. The SCO, Staffordshire Police, and Staffordshire Fire and Rescue Service regularly consult with members of the public to inform its strategic planning, to establish local policing priorities and to provide regular engagement opportunities with Staffordshire residents. A contractor is required to conduct a series of public consultations during the contract term, where mixed method research approaches including representative telephone surveys and face-to-face surveys will be utilised and where the Authority may, in addition to Field Work, request delivery of the optional services; Research Groups and / or Focus Groups.

Renewal Options

Initial Contract Period of 24 months with the option to extend (at the discretion of the Authority) for one further period of 12 months, up to a maximum extension period of 12 months in total. Initial Contract Period of 24 months with the option to extend (at the discretion of the Authority) for one further period of 12 months, up to a maximum extension period of 12 months in total.

CPV Codes

• 79311000 - Survey services
• 79311100 - Survey design services
• 79311200 - Survey conduction services
• 79311210 - Telephone survey services
• 79311300 - Survey analysis services
• 79342310 - Customer survey services
• 79342311 - Customer satisfaction survey

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are available.
• Award on basis of price and quality.

Other Information

Estimated values provided relate to the maximum possible duration of the proposed contract, which therefore includes the optional extension period.