Provision of International Driving Permit Services

Concepts

• customer services
• swansea
• widespread service
• valid uk driving licence holders
• uk driving licences
• the counter service channel
• this service requirement
• a uk driving licence holder
• the service provider
• international driving permit services

Location

Swansea

Description

One of the UK’s outcomes from EU-Exit negotiations was to ensure UK driving licences would be mutually recognised and exchangeable with other member states. Mutual recognition remains in many countries but when required a country can ask for an IDP to support the driving licence for driving in that country. The IDP is also used worldwide as well as within the EU. On request a UK driving licence holder must be able to obtain an IDP. There are three separate versions of the IDP (depending on the destination country) and DVLA, as the issuing authority, must conform to the formats specified in the 1926, 1949 and 1968 Vienna conventions. These have been issued under the terms of a commercial agreement with Post Office Ltd, and DVLA is now seeking to test the wider market to explore how such a service could be provided in future. We would expect a supplier to administer in the region of 200,000-300,000 permits per annum. The service must commence on 1st April 2024. The service will be required for a period of 3 years. The cost of an IDP is set at £5.50 by legislation and the service provider will be expected to cover their costs and profit by retaining the full fee. Requirements The DVLA requires a supplier to provide a service to issue IDPs to valid UK driving licence holders across the UK (including Northern Ireland). No integration with DVLA systems is necessary. DVLA will provide the IDP booklets ink stamps and ink pads at no cost, and the customer must provide the passport-sized photo to be affixed to the permit. The high-level scope of this service requirement is to: • Provide an over-the-counter service for customers to obtain an IDP that meets all relevant accessibility requirements: • Store all three versions (1926, 1949 and 1968) of the IDP and manage distribution of stock to issuing outlets in accordance with customer demand; • Provide widespread service across Great Britain and Northern Ireland; and • Consider additional methods for delivering the service, to supplement the counter service channel.

Total Quantity or Scope

Background

CPV Codes

• 79342300 - Customer services

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

The contract will commence on 1 January 2024 for mobilisation and testing and, if successful following the Authorities authorisation, the delivery of the services (go live stage) will commence on 1st April 2024.